CULINARY DIRECTOR

About Seminole Hard Rock Hotel & Casino Hollywood

Seminole Hard Rock Hotel & Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida. This world-renowned entertainment, gaming and hospitality destination unveiled a $1.5 billion expansion on Oct. 24, 2019.  New offerings include 638 upscale guestrooms in the first-ever Guitar Hotel, 168 luxury guestrooms and unique swim-up suites in the adjacent Oasis Tower at Seminole Hard Rock Hotel & Casino Hollywood, and 465 newly redesigned guestrooms in Hard Rock Hotel for a combined room count of 1,271 throughout the resort. Additional  amenities include the lush, “Bora Bora” style lagoon with private cabanas and butler service; a 42,000 square-foot Rock Spa® & Salon; a 13.5-acre recreational water experience for swimming, kayaking and paddle boarding; 19 dining outlets and 20 bars and lounges; an expansive gaming floor with 3,100 slots, 195 table games and a 45-table poker room; 120,000 square feet of premier meeting and convention space including a 38,000 square-foot, carpeted exhibition hall; and a 26,000 square-foot retail promenade. The highly anticipated Hard Rock Live entertainment venue with a 7,000-person capacity, will showcase A-list entertainers, comedy acts, Broadway performances, sporting events and live broadcast productions. The integrated resort is located on 87 acres of the Hollywood Seminole Reservation along State Road 7 (U.S. Highway 441), and is 10 minutes from Fort Lauderdale/Hollywood International Airport and 30 minutes from downtown Miami and Miami International Airport. For more information, visit us online at www.seminolehardrockhollywood.com, call 800-937-0010 or follow us: Facebook: SeminoleHardRockHollywood, Twitter: @HardRockHolly, Instagram: @HardRockHolly.

Benefits & Perks:

We offer rockin' benefits that include Medical, Dental, Vision & Life Insurances, 401K, Paid time off, Annual Bonus Opportunity & much more! Please visit http://www.gotoworkhappy.com/benefits to see our full list of benefits! 

Under the direction of the Vice President of Food & Beverage, the incumbent is responsible for overseeing all kitchen operations including menu concepts, production, management and direction of culinary staff, health and sanitation standards, product specification and all costings.                                                                         

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Exhibit conduct in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida departmental policies and procedures.
• Oversee all Back of the House operations.
• Responsible for the concept and ideation, design, development, and execution of all pre-opening duties including kitchen design and architectural construction, restaurant design, bar design, critical path management and construction, OS&E budgeting and purchasing, FF&E criteria design, restaurant layout, operational budgeting, payroll budgeting and forecasting, restaurant concept design, hiring, product and vendor sourcing, warehouse building and design.
• Communicate with members of management and line team members daily regarding job requirements, expectations and outstanding issues.
• Communicate with management, other departments, and designated personnel to understand and address their needs.
• Institute cost control procedures and standards of performance.
• Counsel, guide, train and instruct assigned personnel in the proper performance of their duties, including kitchen personnel.
• Work with manual and automated systems and develop or implement procedures, formats, budgets, testing, training and documentation.
• Develop and implement operating standards as necessary.
• Provide project leadership and project management as necessary.
• Ensure all Back of House areas are in compliance with all applicable local, state and Federal laws and guidelines.
• Maintain a clean, safe, hazard-free work environment within all areas of responsibility.
• Develop department members’ knowledge and skills through education, training, coaching, corrective counseling, etc.
• Ensure appropriate staffing levels to best manage labor costs while maintaining outstanding guest service.
• Conduct personal behavior and select, train, coach, counsel, appraise and retain direct reports who consistently perform actions and behaviors that reinforce the Company’s Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion and Dedication.
• Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate management of concerns and observations.
• Demonstrate commitment to assisting in the development of Seminole Tribe members participating in the Tribal Career Development program and, when a Seminole Tribe member’s assignment falls within your direct area of responsibility, act as a personal mentor/career advisor to the Tribe Member and submit progress reports and information to the Director of Tribal Development.
• Ensure prompt and discreet notification to appropriate management and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations.
• Stay abreast of the current trends and practices within area of responsibility and communicates pertinent information to management, peers, direct reports and team members as appropriate.
• Promote positive guest and team member relations. Resolves guest complaints as necessary.
• Other duties as assigned.

Bachelor’s Degree in Business or certification from a culinary institute, must have 10 years of experience in a senior level position with strong knowledge of food principles and theories, specifically in a hotel/casino environment, with extensive experience overseeing the operations of multiple outlets. Strong background in monitoring of food and labor cost, menu development and costing, along with ordering and inventory procedures and health and sanitation laws and guidelines.

ADDITIONAL QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and / or ability required. 

• Excellent interpersonal, communication, project management, planning, organizational and multi-tasking skills.
• Extensive skill, knowledge and experience in all aspects of the kitchen operation.
• Ability to create written and financial reports.
• Ability to effectively manage a widely diverse employee pool and to lead and mentor a team.
• Ability to deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience.
• Ability to work independently.
• Must be able to respond calmly and make rational decisions when handling guest and employee conflicts.
• Ability to work weekends, varied shifts and holidays.
• Commitment to routinely go above and beyond in the accomplishment of position responsibilities in an effort to play a role in the achievement of organizational goals.
• Must present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance.

WORK ENVIRONMENT:

• May be exposed to casino related environmental factors including, but not limited to, second hand smoke and excessive noise.
• While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.
• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
• The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public.
• Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.

CLOSING:

The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.

As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:

• Credit Check
• Criminal Background Check
• Drug Screen

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Disclaimer
While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).