POKER DEALER SCHOOL

Our Commitment to Service:

We don't have customers, we have Guests. Each visitor is our Guest, just as you have a Guest in your home. You take a certain level of pride when you have an invited Guest in your home. You should take the same pride with every Guest who visits one of our properties. Unparalleled Service isn't just a part of our mission statement at Seminole Gaming; it's a commitment to each and every one of our current and future Guests.

Attend Seminole Coconut Creek's Poker Dealer School for free, and start an exciting, new career in Poker! The goal of the school is to prepare team members for available career opportunities within the Poker department at Seminole Coconut Creek Casino.

• Attendees will be hired as a Poker Brush (Guest Service Representative) and will be paid for training time with the school.
• Training includes an equal split between hands-on experience as a poker brush on the casino floor and formal dealer instruction.
• Once the school is completed, an audition will be administered. If the audition is passed, you will be offered an On Call Dual Rate Poker Brush/Poker Dealer position.
• This is a paid position.

Responsibilities include, but are not limited to:

• Performing the functions of a Poker Brush or Dealer on an assigned shift.
• Responsible for dealing an assigned game in accordance with established policy and procedures. 
• Conducts the assigned game with respect to Seminole Gaming’s Compliance and Regulations and procedures.
• Responsible for customer satisfaction and enjoyment. 

Essential Job Functions Poker Brush:

• Exhibit conduct in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida departmental policies and procedures.
• Meet and greet guests.
• Answer telephone in Poker area and questions from potential players.
• Maintain waiting lists for all Poker games using the Bravo system.
• Open and maintain games.
• Page players when seats are available and escort players to tables as needed.
• Provide buy-ins to players as needed.
• Perform credits and fills with Dealers.
• Transport cash and chips to and from Poker Cage as needed.
• Wash and reset decks as assigned.
• Maintain constant contact with Floorperson to ensure proper servicing of guests.
• Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate managers of concerns and observations.
• Demonstrate actions and behaviors that reinforce the Company’s Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion and Dedication.
• Ensure prompt and discreet notification to managers and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations.
• Promote positive guest and team member relations at all times.
• Maintain a clean, safe, hazard-free work environment within area of responsibility.
• Perform other duties as assigned.

Essential Job Functions Poker Dealer:

• Deals cards to players and shuffles as appropriate according to established rules and regulations. Announces winning hand to players. Ensures that correct "rake" are taken from the winning pot. Verifies beginning and ending chip and money balances and confirms supporting documentation. Receives fills and distributes credits. Ensures that wagers are placed before cards are dealt.
• Monitors game and notifies supervisor of any disputes, problems or concerns with either a patron or the progress of the game. Promotes positive public/employee relations at all times. Maintains a clean, safe, hazard-free work environment within area of responsibility.
• Conducts themselves in accordance with all Gaming Commission Regulations, and Seminole Tribe of Florida/departmental policies and procedures.
• Conducts themselves in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida/departmental policies and procedures.
• Responsible for the operation and conduct of the assigned game in accordance with Gaming Procedure, internal controls and the rules and procedures of poker.
• Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate managers of concerns and observations.
• Demonstrate actions and behaviors that reinforce the Company’s Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion and Dedication.
• Ensure prompt and discreet notification to managers and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations.
• Perform other duties as assigned.

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• Qualifications:

  • High school diploma or equivalent required. Prior guest service, poker experience preferred

  Work Environment:

  • While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.
  • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
  • The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public. 
  • Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.

   

  Closing:

  The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements. As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:

  • Credit Check
  • Criminal Background Check

   

  Disclaimer
  While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).