SLOT OPERATIONS SUPPORT ADMIN

Job Location(s) US-FL-Tampa
Seminole Property
Seminole Hard Rock Hotel & Casino Tampa
Position Type
Full Time
Shift
Varies
Category
Slots
Requisition ID
2025-63471

Overview

tampa 1

 

Whether you want to make your debut or go back on tour after a long hiatus, starting a career at Seminole Hard Rock Hotel & Casino Tampa can feel more like play than work. This expansive property is the premier entertainment destination of Central Florida & features high stakes table games along with thousands of the hottest slot machines. Owned & operated by the Seminole Tribe of Florida, this electrifying casino destination boasts rock star amenities at its AAA Four Diamond rated hotel ranging from seven award-winning Zagat-rated restaurants, a newly renovated Rock Spa® & Salon and VIP services galore.

  

Our Commitment to Service:

We don’t have customers, we have Guests. Unparalleled Service isn’t just a part of our mission statement at Seminole Gaming; it’s a commitment to each and every one of our current & future Guests. Our staff spends their time making sure that every single one of our guests gets the rock star treatment, but the Seminole Hard Rock family also rolls out the red carpet for our employees with competitive benefits & a great work environment.

 

Benefits & Perks:

We offer rockin' benefits that include Medical, Dental, Vision & Life Insurances, 401K, Paid time off, Annual Bonus Opportunity & much more! Please visit http://www.gotoworkhappy.com/benefits to see our full list of benefits! 

 

Appearance:

How we look & appear to each guest provides an important impression of our Company. Non-permitted guidelines include unnatural hair color, visibly explicit or offensive tattoos, facial tattoos, ear piercings that alter the shape and/or size of the ear, any visible body or facial piercings other than two (2) piercings per ear, facial hair longer than ½ inch in length or mustaches that extend past ¼ inch below the upper lip. Please note this list is not all-inclusive, as well as exceptions to these rules may apply for certain departments.

 

JOB DESCRIPTION

Responsibilities

This position is responsible for accurately processing and verifying daily jackpot transactions by performing the following duties.

 

Essential duties include, but are not limited to:

    • Consolidates W2Gs for Self-Pay Guests according to established procedures
    • Identifies and reports any discrepancies or errors in processed work to key personnel
    • Performs work independently and remains focused during routine assignments
    • Ensures timely completion of tasks
    • Acts with discretion and confidentiality in handling sensitive material
    • Promotes positive public/employee relations at all times
    • Maintains a clean, safe, hazard-free work environment within area of responsibility
    • Performs all other related and compatible duties as assigned

Qualifications

    • High school diploma or GED required
    • Minimum 6 months - 1 year of clerical/data entry experience preferred 
    • Must have working knowledge of Microsoft Office, particularly Excel
    • Must possess ability to communicate effectively with other Team Members, and interpret variety of instructions furnished in written, oral, or schedule format
    • Must possess strong organizational skills and attention to detail
    • Must be able to maintain accuracy in repetitive tasks
    • Must possess problem-solving skills and interpersonal skills necessary to effectively communicate with all levels of management
    • Must be able to work late hours, weekends, and holidays as needed

     

    Work Environment:

    • Duties and responsibilities are typically performed in a professional office setting, but there may be times where you will need to be on the Casino Floor or pass through this area. On the Casino Floor, you may be exposed to casino-related environmental factors including, but not limited to, secondhand smoke and excessive noise.
    • While performing the duties of this job, the employee is frequently required to use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell.
    • Must be able to frequently lift and/or move up to 25 pounds.
    • Position requires extended periods of sitting in an office environment.
    • Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.

     

    Native American Preference Policy:

    The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.

     

    Employment Process:

    Seminole Gaming’s employment process requires candidates to obtain gaming licensure by successfully completing a background check with Seminole Gaming Compliance and Regulations, prior to beginning employment. These background checks may include, but are not limited to:

    • Credit Check
    • Criminal Background Check
    • Drug Screen

     

    Disclaimer
    While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

     

    #gotoworkhappy

     

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