PROGRAM MANAGER - AUDIOVISUAL

The Program Manager, IT Audio/Video Systems is accountable for the successful implementation of the Technology Audio/Video Systems infrastructure on all real estate construction: new builds and expansions to existing buildings and projects.  The position’s responsibilities include ensuring proper and timely control and dissemination of all necessary supporting documentation including designs, budgets, construction plans, and supplier information in a manner conducive to proper project implementation and successful completion. You will be responsible for managing the end-to-end project planning and execution implementation process of the company’s audio video systems.  This position will collaborate with various departments, subject matter experts and stakeholders to identify project objectives and desired outcomes. This position ensures that resources are available for project milestones to meet required deliverables and deadlines. You will contribute advanced knowledge and skill in technology to support the objectives. Responsible for technology planning, decision-making, contracting, purchasing, implementation, vendor payment reconciliation and program closure.  Ensuring proper and timely control and dissemination of all necessary supporting documentation including designs, budgets, construction plans, and supplier information for proper project implementation and successful completion. Program Managers are engaged early in the development life cycle at the design phase to accommodate various audio video requirements.  Is responsible for ensuring consistent execution of Hard Rock standards and successful implementation of audio-video systems for new construction and renovation projects as well as operational upgrades at existing Hard Rock facilities. The Audio Video Systems Program Manager shall maintain a comprehensive understanding of Hard Rock technology and design/construction standards.

Marketing-driven programmed music and video content throughout a Hard Rock property, as well as live music performance and DJ entertainment are at the core of the Hard Rock brand. Music, theatrical lighting as well as digital visual content are critically important elements of the branded ambiance and experience afforded to the guests and performers of a Hard Rock facility. Superior quality sound, video, and related systems provide significant separation of the brand from traditional hospitality, gaming and entertainment destinations. The branding recognition and consistency of audio and video systems provided in support of the Hard Rock music and video content presented throughout a Hard Rock facility cannot be overstated. 

Specific responsibilities for this position should include but is not exclusive to:

New-Build Projects

• Manage design scope, schedule, cost, installation, and execution quality of a project throughout its entire lifecycle, from planning through close out of multiple projects.
• Clear communications throughout the project as necessary to ensure standards, and compliance within the budgeted project scope. Including engagement of project stakeholders, meeting organization, and related project tasks through defining responsibility, leadership, and ownership of each audio video systems project requirements.
• Coordination with Hard Rock Development project design team including project architect, interior designer, lighting designer, electrical engineer, structural engineer, low voltage engineer and network engineers.
• Review and approval of design consultant qualifications and compliance with Hard Rock technology design standards.
• Coordination, review, and preparation of Audio Video System budgets.
• Coordination, review, and approval of AV System design documents.
• Supervision of AV system procurement process including verification of bidding contractor qualifications and vendor award recommendations through the project bid, award, and contracting process.
• Coordination with the construction trades and Hard Rock construction team as required.
• Site Visits as required to ensure compliance with project specifications and Hard Rock Standards
• Review and approval of AV contractor submittals.
• Supervision of the project AV contractor’s work per contracted scope and any approved project change orders.
• Performance testing and acceptance.
• Punch List Preparation and Management.
• System activation.
• Turnover of AV systems to property management.
• Activation of warranty coverage.
• Ability to travel based on business needs. 

Existing Facilities

• Assist with AV technology upgrades
• Coordinate with property technology teams as needed to ensure compliance with Hard Rock technology standards.
• Assist with project proposals including accurate budgets for AV systems and infrastructure.
• Provide technical support associated with video system distribution, digital signal processing and related systems.
• Maintain communication with property leads to ensure all AV systems are running and are maintained.

• Minimum Five-year experience A1 (Lead) Sound Engineer.
• Minimum Five-year experience with the integration, operation, and management of permanently installed, digitally based, audio-video systems.
• Minimum Five-year experience with IP-Based Video Distribution System.
• Minimum Five-year experience in design, implementation and operation of large-scale, digital signal processing systems.
• Minimum Five-year’ experience in a professional production environment.
• Minimum Three- years of experience in managing a dynamic AV team.
• Must be Q-Sys Level 2 Certified
• Must have 3 years of experience on Tripleplay (Video Distribution).
• Must have 3 years of experience with video services such as DirecTV Com3k.
• Must have an understanding and be able to operate Digital Signage systems.

Disclaimer
While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

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