REVENUE MANAGEMENT ANALYST

This position supports revenue management’s business intelligence and data acquisition across Hard Rock Hotels around the world. This data savvy role will acquire, design, develop, and maintain all business intelligence dashboards and data sources. The candidate must excel at critical thinking, problem-solving, scripting, visualization, and collaboration to succeed in this role. The position will interact with all levels of the organization, including executive leadership and will directly contribute to critical business insights that will drive demand and optimize revenue.

Data Management 40%:

• Collaborate across different departments, properties, and vendors to gather and analyze data.
• Develop and maintain data pipelines to centralize hotel data sources into a single repository.
• Design and implement custom tables and scripts using SQL and PYTHON to create efficient and effective data structures that support both retrospective and forward-looking analytics and reporting.
• Analyze robust data sets from a variety of sources, including but not limited to hotel revenue, F&B, market, guest surveys, and other sources.
• Work alongside database team for best practices, creating new tables, and aligning with corporate structure.

Business Intelligence 40%:

• Create data-driven storylines of key measures through advanced visualizations.
• Create effective dashboards with interactive elements for stakeholders to ‘slice-and-dice’ through the portfolio of properties and mounds of data.
• Work alongside stakeholders to design dashboards for daily, weekly, and monthly performance.
• Build and maintain dashboards using best practices for scale, speed, and granularity.
• Work alongside Tableau administrators on overall data flows, transfer cadence, dimensionality, automation, and distribution.

Revenue Management 20%:

• Support Corporate Revenue Management with analyses and insights into hotel performance and market trends.
• Support Corporate Marketing on offer performance and enterprise-wide hotel production.
• Support Global Sales for enterprise-wide TIS and Partner production.

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Qualifications:

• 1-3 years reporting and analytics experience.
• Bachelors in finance, statistics, hospitality management, marketing, information management preferred, or similar.
• Experience in hospitality preferred, specifically revenue management, operations, finance, or marketing.
• Must be a self-starter, takes initiative, and thinks outside the box for solutions.
• Strong Excel skills a must.
• Required Skills:
  • SQL
  • TABLEAU
  • EXCEL
• Experience with Python is strongly desired but not required.
• Attention to detail and ability to troubleshoot complex formulas and calculations.
• A team player with strong analytical, communication (both written and oral) and interpersonal skills. Outstanding organizational skills are a must, as is the ability to manage multiple priorities simultaneously.
• Must present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance.
• Must be proficient in MS Office software, mainly Excel, Outlook, Access, PowerPoint, and SharePoint.
• Excellent personal management skills; time management, meeting deadlines, effective communication and presentations skills.

Work Environment:

• Willingness to work a flexible schedule including nights, weekend, and holidays; some travel is required.
• Duties and responsibilities are typically performed in a professional office setting.
• While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.

Pre-Employment Process:

Employment with Seminole Hard Rock Support Services requires the successful completion of the pre-employment process; to include a satisfactory background check.

Closing:

Seminole Hard Rock Support Services is an equal opportunity employer. We strive to foster an inclusive workplace culture for every team member. Seminole Hard Rock Support Services welcomes and encourages applications from people with disabilities. Reasonable accommodations are available upon request for candidates taking part in all aspects of the selection process.

Disclaimer
While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).