MANAGER - HUMAN RESOURCES

SEMINOLE CASINO HOTEL IMMOKALEE

Hiring smiling faces and happy personalities!  Only a 30-minute drive from Daniels & SR 82, a 25-minute drive from LaBelle, or a 40-minute drive from I-75 and Immokalee Rd.  At Seminole Immokalee Casino and Hotel, we have 3 restaurants, 4 bars, 24/7 hours, no last call, the party never stops! 

*All employees eat free on shift in our dining room!

*Weekly pay, bonus eligibility, and the best benefit package in SWFL!

*Advancement and training opportunities galore, where 1 out of every 12 employees are promoted each year!

Seminole Hard Rock ranked #20 of 500 Best Places to Work by Forbes in 2021.  We believe in making “More in Paradise” for our guests that travel to us from all over the world.  Come see why our team members stay for 7 years on average, experience our family environment, and positive and fun work culture!  “Feel the Vibe” is one of our core values; does your current job offer all this and more?!  With casino's and hotels in over 70 countries, this is your foot in the door to the Seminole Hard Rock family of companies, transfer anywhere in the world, Get In and Get Moving!

OUR COMMITMENT TO SERVICE:

We don’t have customers, we have Guests. Each visitor is our Guest, just as you have a Guest in your home. You take a certain level of pride when you have an invited Guest in your home. You should take the same pride with every Guest who visits one of our properties. Unparalleled Service isn’t just a part of our mission statement at Seminole Gaming; it’s a commitment to each and every one of our current and future Guests.

Under the supervision of the Director of Human Resources, the incumbent directs and ensures the efficient administration and management of the Human Resources function to include recruiting, employee relations and wage/benefit administration.  Strong Training and Development experience required. Ensures compliance with statutory requirements and the execution of team members relations activities, in order to provide each department with the personnel, guidance, and support necessary to achieve their guest service and business objectives.

Additionally, it is the responsibility of the Human Resources manager to:

• Motivate, evaluate and manage human resource staff to ensure that team members receive adequate information, guidance, and resources to accomplish established objectives. 
• Monitor and evaluate work of all reporting positions and functions in order to ensure proper planning for short and long-term strategies, including budgeting, staffing, planning, and goal setting; ensures quality departmental analyses and recommendations. 
• Establishe and maintain department objectives, standards, procedures in accordance with corporate policy to ensure the proper management of the department. 
• Advise departments in matters pertaining to training, development, and employment to ensure the highest level of expertise for department planning and decision-making.  C
• Consult with management on issues pertaining to policy execution and team member conduct to ensure the safeguarding and fulfillment of company values, beliefs, and mission according to objectives.

This person must have a minimum of seven (7) years Human Resources experience in a casino environment.

A Bachelor’s degree in Human Resources area is preferred, but the completion of specialized Human Resources management certification program is accepted.

Five (5) years directly related management or supervisor work experience in Human Resources may be substituted for college/certification; or an equivalent combination of education and/or work experience.

Thorough knowledge of Human Resources practices and procedures as well as considerable knowledge of State and Federal laws and regulations pertaining to Human Resources matters is required.

Must have excellent oral and written skills in English. Spanish and/or Haitian Creole is helpful.

Ability to write reports, business correspondence and procedure manuals.

Ability to effectively present information and respond to questions from groups of managers, employees, clients and customers.

Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations.

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

Ability to interpret a variety of instructions furnished with written, oral, diagram, or schedule form.

Ability to use good judgment in a confidential setting. Must have the ability to use and operate computer and software programs.

* The incumbent is responsible for the management of the human resource function at Seminole Casino Immokalee; directs the implementation of team member development, training, employment, and internal communication programs for the property, ensuring that programs are conducted in accordance with Seminole Gaming standards; consults with management and develops programs contributing to effective organizational development and planning in areas such as team building, management communication, and problem resolution.

WORK ENVIRONMENT

• While performing the duties of this job, team member is regularly required to stand, walk, and demonstrate high-mobility for a majority of the shift.
• Will also regularly: speak and listen to internal and external customer directions or orders in an atmosphere of varying background noise; transit across surfaces that may alternate between carpeted and hard surfaces; walk through slippery surfaces and/or sloping floors or stairs; use hands to finger, handle or feel small objects such paper or cloth; and reach with hands and arms overhead and from side to side.
• Specific vision abilities required by this job include close, distance, color, peripheral vision and depth perception. Will often transit between brightly lit and dimly lit areas, including flashing lights and computer or TV screens.
• Position requires bending, lifting and carrying supplies and equipment up to 20 pounds, will be required to use, push and pull wheeled hand-carts or other equipment weighing in excess of 100 lbs.
• Will regularly bend, stoop, kneel, and twist at the waist. May occasionally be exposed to bodily fluids, pet or service animals, and strong odors.
• Will regularly be exposed to tobacco and other second hand smoke.
• May occasionally use de-escalation techniques to resolve customer conflict.
• Will be required to assist in customer evacuation in case of emergency.

CLOSING

The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.

As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:

• Credit Check
• Criminal Background Check
• Drug Screen

DISCLAIMER

While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).