COMMAND CENTER SECURITY OPERATOR

COMPANY PROFILE:
In addition to its two Seminole Hard Rock Hotels & Casinos, the Seminole Tribe owns and operates the five Seminole Casinos; in Coconut Creek and Hollywood, on the Southeast coast in Immokalee near Naples, on the Brighton Reservation north of Lake Okeechobee, and on the Big Cypress Reservation south of Lake Okeechobee.
 
The Seminole Tribe has long been recognized for innovation in its gaming and other businesses. It opened the first high-stakes bingo hall and casino in the United States in 1979. That facility was the forerunner of the Indian Gaming movement throughout North America.
 
Analysts believe today’s Seminole Tribe operates one of the most profitable gaming enterprises in the world. In March 2007, the Seminole Tribe of Florida acquired Hard Rock International, the first transaction of its kind by an Indian tribe. Hard Rock International is one of the most globally recognized music, entertainment, leisure and dining brands. It includes the world’s largest collection of authentic music memorabilia. The deal also includes licensing or franchise agreements for additional restaurants, hotels and Hard Rock Live performance venues.
 
PROPERTY PROFILE:
Whether you want to make your debut or go back on tour after a long hiatus, starting a career at Seminole Brighton Bay Hotel & Casino can feel more like play than work. Our staff spends their time making sure that every single one of our guests gets the rock star treatment, but the Seminole Hard Rock family also rolls out the red carpet for our employees with competitive benefits and a great work environment. If you're ready to join a stellar team full of tastemakers and trendsetters who stand out from the average resort crew, apply today.
 
Seminole Brighton Bay Hotel & Casino is our new resort that includes a casino with a total of nearly 38,000 square feet, including space for 640 slot machines and 18 tables for blackjack, craps, roulette, and other house-banked card games, along with high-stakes bingo action. Included in the totals are a smoke-free gaming space with 104 slot machines and a high-limit gaming area with 42 slot machines and four table games.
 
OUR COMMITMENT TO SERVICE:
We don’t have customers, we have Guests. Each visitor is our Guest, just as you have a Guest in your home. You take a certain level of pride when you have an invited Guest in your home. You should take the same pride with every Guest who visits one of our properties. Unparalleled Service isn’t just a part of our mission statement at Seminole Gaming; it’s a commitment to each and every one of our current and future Guests.

Under the direct supervision, the incumbent mans command center or podium as assigned to dispatch security personnel, receive incoming calls and maintain required log books.  Promotes an outgoing, friendly customer oriented personality at all times.  Provides basic security coverage ensuring that adequate protection is provided for the safety and assets of patrons, employees and the company.  Ensures that proper security is provided for all transfers of monies within the casino and hotel areas of the complex. 
           

ESSENTIAL JOB FUNCTIONS:

• Exhibits conduct in accordance with all Gaming Commission Regulations, and Seminole Tribe of Florida/departmental policies and procedures.
• Prepares detailed incident reports in a clear and precise manner.
• Operates and monitors the fire alarm and security CCTV systems.
• Maintains accurate security incident logs.
• Operates and monitors all holdup alarm systems.
• Implements notification process in emergency situations i.e., fire, bomb threat, weather emergencies, etc.
• Assists in the coordination of emergency situations.
• Other duties as assigned.
• Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by  discretely notifying appropriate management of concerns and observations
• Demonstrate actions and behaviors that reinforce the Company’s Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion and Dedication

• Ability to deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience.
• Commitment to routinely go above and beyond in the accomplishment of position responsibilities in an effort to play a role in the achievement of organizational goals.
• Must present an image of excitement, enthusiasm, outgoing personality, while being able to project a professional appearance.
• High School Diploma or equivalent is required and a minimum of one (1) year of appropriate experience preferred,or the equivalent combination of education and experience.
• Must be able to communicate with guests and other employees in a positive manner.
• Must be able to effectively direct vehicular traffic in parking lots/garage and entrances/exits.
• Ability to read and understand all company policies and procedures.
• Must be able to communicate effectively with guests in English.
• Must be able to complete standard company forms and reports.
• Must be able to read technical manuals.
• Must possess basic mathematical skills to include ability to add, subtract, multiply and divide specific to position responsibilities.
• Must be able to apply sound judgement in standard and non-standard situations with limited variables involved.
• Basic computer skills.
• Must apply for, obtain and remain eligible for the appropriate Seminole Tribal gaming License.
• Valid Motor Vehicle License with good driving record.
• The physical demands described here are representative of those that must be met by an incumbent to successfully perform the duties and responsibilities of the position.
• Must be able to wear a radio earphone without any medical limitations.
• Must be able to stand/walk for long periods of time, able to climb steps, respond to emergency situations and handle basic duties and responsibilities of the position.
• Must be able to lift a maximum of fifty pounds.

 WORK ENVIRONMENT:

•     May be exposed to casino related environmental factors including, but not limited to, second hand smoke and excessive

       noise.

•     While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger,  

       handle, or feel; reach with hands and arms, and talk or hear.  Specific vision abilities required by this job include close,

       distance, color, and peripheral vision, depth perception and ability to adjust focus.

•     The work environment characteristics described here are representative of those an employee encounters while

       performing the essential functions of this job.

•     The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public. 

CLOSING:

The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.

As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:

• Credit Check
• Criminal Background Check
• Drug Screen