SHIFT MANAGER - SLOT

Job Location(s) US-FL-Okeechobee
Seminole Property
Seminole Casino Brighton
Position Type
Full Time
Shift
Varies
Category
Slots
Requisition ID
2022-44737

Overview

Brighton Image

 

Whether you want to make your debut or go back on tour after a long hiatus, starting a career at Seminole Casino Brighton can feel more like play than work. Our staff spends their time making sure that every single one of our guests gets the rock star treatment, but the Seminole Hard Rock family also rolls out the red carpet for our employees with competitive benefits and a great work environment. If you're ready to join a stellar team full of tastemakers and trendsetters who stand out from the average resort crew, apply today.

 

Seminole Casino Brighton is a 27,000-square-foot casino with 400+ slot and gaming machines, nine gaming tables, and high-stake bingo seats, with full service restaurant and lounge. Its warm and friendly staff, ultra-modern air-conditioning system, clean atmosphere, and rewarding casino promotions are a welcome alternative to big city gaming.

 

OUR COMMITMENT TO SERVICE:

We don’t have customers, we have Guests. Each visitor is our Guest, just as you have a Guest in your home. You take a certain level of pride when you have an invited Guest in your home. You should take the same pride with every Guest who visits one of our properties. Unparalleled Service isn’t just a part of our mission statement at Seminole Gaming; it’s a commitment to each and every one of our current and future Guests.

 

JOB SUMMARY: 

Under the direction of the Slot Manager the Slot Shift Manager is responsible for providing the leadership, integrity, and management of the operations on their shift.  This includes currency and ticket accountability, employee development, staffing and scheduling, and the management of all procedures and process that support the SLOT operations while maintaining the highest standards of player service.

 

Responsibilities

  • Exhibit conduct in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida departmental policies and procedures.
  • Responsible for enforcement of all departmental rules, policies, and regulations.
  • Responsible for accountability of all issued and non-issued SLOT keys and equipment.
  • Responsible for daily staffing levels, personnel scheduling and coordination shift schedules.
  • Responsible for training, evaluating, monitoring employee history sheets and making recommendations for promotions.
  • Responsible for ensuring all SLOT machines are clean, and in operating condition, specifically bill acceptors, ticket printers and progressive meters.
  • Responsible for direct-line communication with SLOT Departmental staff.
  • Responsible for handling customer service issues.
  • Conducts themselves in accordance with all Gaming Commission Regulations, and Seminole Tribe of Florida/departmental policies and procedures.
  • Other duties as assigned.

Qualifications

High school diploma or GED, and a minimum of 4 years’ experience in SLOT/Slot operations in a similar position required; or the equivalent combination of education and experience.

 

Work Environment:

While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.

  • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
  • The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public. 
  • Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.

Closing:

The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.

As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:

  • Credit Check
  • Criminal Background Check
  • Drug Screen    

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