FOOD RUNNER - NIGHT CLUB

The Food Runner is responsible for serving meals to guest. Additionally prepares dining area for use, cleans appropriate areas, and sets tables for further use ensuring a positive guest experience.

Essential Job Functions:

• Must be able to work in a fast-paced, busy, and somewhat stressful environment and maintain physical stamina.
• Completes all established set-up, stocking and closing duties on time.
• Clears, cleans and resets tables according to procedures.
• Knows and adheres to health and sanitation guidelines at all times.
• Demonstrates a courteous, friendly, polite, congenial and efficient attitude.
• Promotes positive guest/employee relations.
• Serves all guests according to established standards of service.
• Delivers all items in a timely and courteous manner.
• Assist servers and bussers as necessary with established pre-bus and pre-set standards.
• Communicates customer requests to assigned server.
• Knowledgeable of restaurant seating plan including sections, table numbers and seat numbers.
• Knowledgeable of restaurant (ordering) systems; expediting systems.
• Communicates with kitchen expeditor; checks order duplicates for correctness; communicates discrepancies to the expeditor.
• Is familiar with all menu specifications and abbreviations.
• Handles and solves any concerns and questions customers may have or relays guest complaints/compliments to the appropriate Assistant Manager on duty.
• Maintains a clean, safe, hazard-free work environment within area of responsibility.
• Adheres to food & beverage policies, procedures, state liquor laws, state food safety handler regulations and all related training material.
• Performs all other related and compatible duties as assigned.

• Minimum of one (1) year of high volume food service experience. Table service restaurant experience highly preferred.
• Commitment to routinely go above and beyond in the accomplishment of position responsibilities in an effort to play a role in the achievement of organizational
• Must present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional
• Management expectation is that you must be able to work any shift including weekends and

Additonal Requirements:

• Work varied shifts, including weekends and holidays
• Must be neat and clean in appearance and physically fit to perform the duties required.
• Must be able to stand or walk a minimum eight-hour shift & work inside assigned bar areas in the venue
• Must be observant and quick to respond to various situations while also multitasking and handling stressful situations.

Work Environment: 

• May be exposed to casino related environmental factors including, but not limited to, second hand smoke and excessive noise.
• While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.
• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
• The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public.
• Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.