Job Location(s) US-FL-Hollywood
    Seminole Property
    Seminole Hard Rock Hotel & Casino Hollywood
    Position Type
    Full Time
    Food & Beverage - Operations
    Requisition ID
  • Overview

    HWHR New Guitar Tower

    Seminole Hard Rock Hotel & Casino in Hollywood, Florida, located minutes from Fort Lauderdale's world-famous beach, features a AAA Four Diamond resort with 469 luxury rooms and suites, over 100 tables, 2000 slot machines, award-winning restaurants, high-energy nightlife, a lagoon-style pool and Beach Club, a Hard Rock-inspired spa, and premium meeting and convention space. The property is currently undergoing a $1.5 billion expansion. When the development is complete in mid-2019, Seminole Hard Rock will be home to an iconic guitar hotel tower that will include a Hard Rock Casino, nearly doubling its current size with 3,267 slot machines, 178 table games plus a new 18,000-square-foot poker room. The existing Hard Rock Live arena will be razed in March 2018, and replaced with a state-of-the-art 7,000-seat Hard Rock Live venue in a theater-style configuration. For more information please visit https://www.seminolehardrockhollywood.com.


    Under the supervision of the Shift Manager Beverage, the incumbent will primarily assist as the resort’s key F&B report during the evening and late night hours of operation. Primarily responsible to ensure consistency of service during our evening shift through the implementation of policy and procedure, training and certification, recognition and discipline of all evening food and beverage staff members.

    Essential Job Functions:

    • Must adhere to Seminole Tribe's Policies and Procedures.
    • Food and Beverage MOD on the evening shift acting as key liaison between the division and the casino and hotel operations.
    • Responsible for the proper planning and operation of all VIP Room II functions.
    • Gathers/tracks vital guest relevant feedback on food and beverage offerings used to substantiate suggested changes and enhancements regarding both product and services offered.
    • Spearheads the continued emphasis on productivity through the audit of weekly schedules and the establishment of a realistic zero based staffing guide.
    • Implements and monitors food and beverage control system, making revisions when necessary.
    • Assists in the responsibility of organizing and operating food and beverage outlets in accordance with approved standards, budgetary limitations, policies and procedures.
    • Assists in the development and implementation of the Food and Beverage department yearly budgets, capitol FF&E's and capitol projects.
    • Directs and oversees the day-to-day activities of all food and beverage outlets.
    • Knowledge of Seminole Hard Rock Hotel & Casino's policies, procedures and operations.
    • Promotes positive public/employee relations at all times.
    • Maintains a clean, safe, hazard-free work environment within area of responsibility.
    • Performs all other related and compatible duties as assigned.


    • High School diploma, GED, or equivalent required.
    • Associates or Bachelor’s Degree in related discipline preferred.
    • Minimum of 1 year of food or beverage management experience required, or an equivalent combination of education and experience.
    • Proficient knowledge of Microsoft Office, Excel, and Word is required.
    • Experience in high-volume beverage operations preferred.
    • Experience in casino and/or hotel environment preferred.
    • Team-oriented and must enjoy working with and assisting people.
    • Able to exercise judgment on an independent basis.
    • Must be articulate and possess a professional appearance and demeanor.
    • Punctuality and meeting of deadlines is critical.


    Work Environment:

    • The department operates 24 hours a day, 7 days a week; management expectation is that you must be able to work any shift.
    • May be exposed to casino related environmental factors including, but not limited to, second hand smoke and excessive noise.
    • Prolonged periods of standing/walking.
    • While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.
    • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
    • The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public.
    • Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.



    The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.


    As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:


    • Credit Check
    • Criminal Background Check
    • Drug Screen    





    While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).



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