Job Location(s) US-FL-Hollywood
    Seminole Property
    Seminole Hard Rock Hotel and Casino Hollywood
    Position Type
    Full Time
    Human Resources
    Requisition ID
  • Overview

    HWHR New Guitar Tower

    Seminole Hard Rock Hotel & Casino in Hollywood, Florida, located minutes from Fort Lauderdale's world-famous beach, features a AAA Four Diamond resort with 469 luxury rooms and suites, over 100 tables, 2000 slot machines, award-winning restaurants, high-energy nightlife, a lagoon-style pool and Beach Club, a Hard Rock-inspired spa, and premium meeting and convention space. The property is currently undergoing a $1.5 billion expansion. When the development is complete in mid-2019, Seminole Hard Rock will be home to an iconic guitar hotel tower that will include a Hard Rock Casino, nearly doubling its current size with 3,267 slot machines, 178 table games plus a new 18,000-square-foot poker room. The existing Hard Rock Live arena will be razed in March 2018, and replaced with a state-of-the-art 7,000-seat Hard Rock Live venue in a theater-style configuration. For more information please visit https://www.seminolehardrockhollywood.com.


    Under the direction of the Recruitment Manager, Coordinator is responsible for performing functions relating to team member selection, hiring, onboarding and welcoming processes. Processes multiple personnel actions and ensures proper documentation, procedures and guidelines are followed for same. As an integral part of the employment team, acts to best ensure only applicants who will embrace and emulate the Hard Rock culture and succeed on the job are selected to join the organization.   



    • Exhibit conduct in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida departmental policies and procedures.
    • Performs a variety of recruiting related functions such as reviewing of applications and selection of qualified candidates, interviewing, and conducting panel interviews.
    • Proactive communication with managers to determine hiring needs and the fulfillment of such.
    • Process new and prospective team members to include generating offer letters, scheduling gaming licensing appointments and new hire orientation, ensuring accurate completion of new hire forms, producing identification badges, time keeping system activation and providing wardrobe appointments.
    •  Ensure all applicable Gaming Commission guidelines are followed for all new hires and transfers.
    •  Act to ensure only the most suitable candidates are selected, a key department objective.
    •  Perform multiple functions in applicant tracking system, including the assignment of status, accurate recordkeeping and new hire processing.
    •  Ensure compliance with I-9 requirements and other mandated requirements.
    •  Process multiple personnel actions such as hiring, promotions, transfers, status changes, etc., and ensure all required paperwork and processes are completed.
    •  Communicate frequently with hiring managers regarding status/start date of new team members or transfers. Anticipate hiring manager needs and offer proactive service.
    • Communicate regularly with Benefits area regarding relevant team member status changes and inter-company transfers.
    •  Ensure new team member attends orientation as soon as possible once he/she is recommended for hire by a hiring manager.
    •  Maintain various logs for new hires, transfers and gaming status.• Ensure first preference in hiring is given to members of the Seminole Tribe who meet the basic job requirements and second preference is given to other members of federally recognized Native American Tribes who meet the basic job requirements.
    •  Shred and dispose of confidential information; acts with discretion and confidentiality in handling sensitive material.
    •  Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discretely notifying appropriate management of concerns and observations.
    •  Demonstrate actions and behaviors that reinforce the Company’s Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion and Dedication.
    •  Ensure prompt and discrete notification to management and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations.
    •  Provide excellent guest service to internal and external clients.
    •  Promote a positive image at all times.
    •  Perform other duties as assigned.



    • High School Diploma or equivalent and at least one (1) year of directly related human resources experience required or an equivalent combination of education and experience.
    • One (1) year experience with computerized application systems, preferably iCIMS, required along with Infinium or similar Human Resources database system knowledge. 
    • Experience in new hire processing in the casino industry preferred. 
    • Must have  knowledge of MS office software to include Word and Excel. Experience working in a high volume, fast paced environment preferred.
    • Commitment to routinely go above and beyond in the accomplishment of position responsibilities in an effort to play a role in the achievement of organizational goals.
    • Must present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional demeanor.
    • Excellent interpersonal and guest service skills, along with outstanding telephone etiquette.
    • Excellent verbal and written communication skills.
    • Ability to perform duties accurately and efficiently and exhibit strong time management and multi-tasking skills.
    • Ability to maintain strict confidentiality of all data and information.



    • The working conditions are those typically found in an indoor, climate controlled office environment.
    • Will be exposed to casino related factors including but not limited to second hand smoke, excessive noise, large crowds and stress related to servicing guests in a high pressure and fast paced environment.
    • This position requires frequent sitting, walking, sometimes stooping, bending and lifting up to a maximum of 25 lbs.
    • The incumbent will be located in a fast paced, professional office environment with occasional exposure to casino related factors including, but not limited to, second hand smoke, excessive noise, large crowds and stress related to servicing guests in a high pressure and fast paced environment.



    The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.


    As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:


    • Credit Check
    • Criminal Background Check
    • Drug Screen





    While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).





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