• COMMAND CENTER OPERATOR

    Job Location(s) US-FL-Immokalee
    Seminole Property
    Seminole Casino Immokalee
    Position Type
    Full Time
    Shift
    Varies
    Category
    Security and Transportation
    Requisition ID
    2018-23881
  • Overview

    Immokalee 10

    Whether you want to make your debut or go back on tour after a long hiatus, starting a career at Seminole Casino Immokalee can feel more like play than work. Our staff spends their time making sure that every single one of our guests gets the rock star treatment, but the Seminole Hard Rock family also rolls out the red carpet for our employees with competitive benefits and a great work environment. If you're ready to join a stellar team full of tastemakers and trendsetters who stand out from the average resort crew, apply today.

     

    Open 24 hours a day, seven days a week, 365 days a year, Seminole Casino Immokalee is the largest, most exciting attraction in the five-county region and Southwest Florida’s premier gaming destination with 75,600 square feet of high-paying progressive gaming, over 1,100 slot machines, blackjack, Mini baccarat, Pai Gow, 3 Card Poker, Let it Ride Poker, Texas Hold’Em Bonus and live poker. In February of 2009 a $22 million expansion included the addition of the 1st Street Deli, a New York-style eatery, an upscale Player’s Club and the Zig Zag Bar, a new lounge with a live entertainment stage. The facility features ample parking with 1,138 spaces including 28 spaces for handicapped drivers and valet service.

     

    OUR COMMITMENT TO SERVICE:
    We don’t have customers, we have Guests. Each visitor is our Guest, just as you have a Guest in your home. You take a certain level of pride when you have an invited Guest in your home. You should take the same pride with every Guest who visits one of our properties. Unparalleled Service isn’t just a part of our mission statement at Seminole Gaming; it’s a commitment to each and every one of our current and future Guests.

     

     

     

     

    #profjobs

     

     

     

     

     

     

     

    Responsibilities

    This position is responsible for manning the Command Center or Podium as assigned, to dispatch security personnel, receive incoming calls and maintain logbooks.

     

    Essential duties include, but are not limited to:

    • Promotes and outgoing, friendly customer-oriented personality at all times. 
    • Provide basic security coverage ensuring that adequate protections are provided for the safety and assets of patrons, employees, and the company.
    • Ensures that proper security is provided for all transfers of monies within the casino areas. 
    • Prepares detailed incident reports in a clear and precise manner.
    • Operates and monitors the fire alarm and security CCTV systems
    • Implements notificatioon process in an emergency situation.
    • Ensure prompt and discrete notification to management and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations
    • Show a commitment to ensuring responsible gaming and responsible alcohol service by  discretely notifying appropriate management of concerns and observations
    • Exhibit conduct in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida departmental policies and procedures

    Qualifications

    • High School Diploma or equivalent is required and a miniumum of one (1) year of related experience preferred.  
    • Must apply for, obtain and remain eligible for the appropriate Seminole Gaming License.
    • Valid Motor Vehicle Lisence with good driving record.
    • Must be able to complete standard company forms and reports.

    Work Environment:

    • The Casino environment is hectic, fast-paced and offen crowed and noisey.  May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to the general public.
    • Must be able to communicate effectively with guests in English, specific to position duties and responsibilities. 

    Closing:

     

    As a part of Seminole Gaming's employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended.  These background checks may include, but are not limited to:

    • Credit Check
    • Criminal Background Check
    • Drug Screen

     

    Options

    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed

    Connect With Us!

    Don’t see anything you’re interested in right now? Connect with us for future consideration.