• MANAGER - NATIONAL SALES

    Job Location(s) US-FL-Hollywood
    Seminole Property
    Seminole Hard Rock Hotel and Casino Hollywood
    Position Type
    Full Time
    Shift
    Day
    Category
    Sales Operations
    Requisition ID
    2018-23813
  • Overview

    HWHR New Guitar Tower

    Seminole Hard Rock Hotel & Casino in Hollywood, Florida, located minutes from Fort Lauderdale's world-famous beach, features a AAA Four Diamond resort with 469 luxury rooms and suites, over 100 tables, 2000 slot machines, award-winning restaurants, high-energy nightlife, a lagoon-style pool and Beach Club, a Hard Rock-inspired spa, and premium meeting and convention space. The property is currently undergoing a $1.5 billion expansion. When the development is complete in mid-2019, Seminole Hard Rock will be home to an iconic guitar hotel tower that will include a Hard Rock Casino, nearly doubling its current size with 3,267 slot machines, 178 table games plus a new 18,000-square-foot poker room. The existing Hard Rock Live arena will be razed in March 2018, and replaced with a state-of-the-art 7,000-seat Hard Rock Live venue in a theater-style configuration. For more information please visit https://www.seminolehardrockhollywood.com.

    Responsibilities

    Under the direction of the Director of Catering and Conventions, the individual qualifies inquiries and develops new business from prospective corporations to create room, food & beverage and gaming revenue for the company and ensures top quality guest service.

     

    Essential Job Functions:

    • Must adhere to the Seminole Tribe's Policies and Procedures.
    • Focuses primarily on leading the sales efforts in achieving or exceeding personal and property wide annual revenue goals while maintaining the highest level of service and guest satisfaction.
    • Answer inquires for business within established deadlines while maintaining a daily schedule of soliciting new business.
    • Research and solicit new business over the telephone, in person or through exhibits at trade shows and maintain effective communication with established clientele.
    • Develop, maintain and grow relationships with key purchasers and buyers.
    • Conduct outside sales calls to new and existing clients.
    • Ensure the achievement of sales objectives on a monthly, quarterly and yearly basis.
    • Develop overnight corporate business.
    • Negotiate all sales contracts effectively.
    • Prepare and maintain corporate business, corporate files, records, correspondence and reports to ensure compliance with established departmental policies and procedures.
    • Maintain accounts, contact, activity and business details within the appropriate software applications.
    • Communicate and coordinate with Convention Services, as well as other departmental personnel to ensure quality guest service.
    • Conduct employee evaluations and assist in hiring of subordinate personnel.
    • Attend sales training seminars and trade shows throughout the U.S. and Canada.
    • Develop department members’ knowledge and skills through education, training, coaching, corrective counseling, etc.
    • Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate management of concerns and observations.
    • Conduct personal behavior and select, train, coach, counsel, appraise and retain direct reports who consistently perform actions and behaviors that reinforce the Company’s Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion and Dedication.
    • Ensure prompt and discreet notification to appropriate management and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations.
    • Promote positive public/employee relations at all times.
    • Maintain a clean, safe, hazard-free work environment within area of responsibility.
    • Perform other duties as assigned. 

     

    Qualifications

    Bachelors’ degree preferred, as well as a minimum of three (3) years experience as a sales manager in a high end hotel, with solid experience in group and banquet sales.

    Work Environment:

    • May be exposed to casino related environmental factors including, but not limited to, second hand smoke and excessive noise.
    • While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.
    • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
    • The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public.
    • Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.

     

     

    Closing:

    The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.

    As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:

    • Credit Check
    • Criminal Background Check
    • Drug Screen

     

     

    Disclaimer
    While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

     

     

     

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