Job Location(s) US-FL-Coconut Creek
    Seminole Property
    Seminole Casino Coconut Creek
    Position Type
    Full Time
    Food & Beverage - Operations
    Requisition ID
  • Overview

    Coconut Creek


    Seminole Casino Coconut Creek offers the market's most fully-integrated, energized, stylish and upscale local's casino experience featuring 2,300 Las Vegas style slots and over 65 live table games such as blackjack, baccarat and poker. Under its roof, the casino has the region's most sought-after steakhouse, NYY Steak, Sorrisi Italian Restaurant and the New York-style 1st Street Deli. Guests can entertain with live music and listen to tunes from the region's top DJs at Legends Lounge, Nectar and Sunset Grill. The Pavilion, a 1,200-seat capacity entertainment venue, has been a home to acts like Tony Orlando, Frank Sinatra Jr., Joan Collins and many more. Open 24/7,

    365 days a year, Seminole Casino Coconut Creek is located at the corner of U.S. 441 (State Road 7) and Sample Road at 5550 NW 40 Street in Coconut Creek, Fla. For more information, call 954.977.6700; visit us online at CasinoCoco.com<http://CasinoCoco.com><http://seminolecoconutcreekcasino.com/> or facebook.com/seminolecasinocococreek<http://facebook.com/seminolecasinocococreek><https://www.facebook.com/seminolecasinocococreek> or follow us on Instagram


    /> and Twitter @SemCasinoCoCo<http://twitter.com/#!/semcasinococo>




    We don't have customers, we have Guests. Each visitor is our Guest, just as you have a Guest in your home. You take a certain level of pride when you have an invited Guest in your home. You should take the same pride with every Guest who visits one of our properties. Unparalleled Service isn't just a part of our mission statement at Seminole Gaming; it's a commitment to each and every one of our current and future Guests.



    Job Description

    This position is responsible for assisting the Vice President of Food & Beverage as the Casino’s key F&B Restaurant Leader.  Primarily responsible to ensure consistency of service through the implementation of policy and procedure, training, certification, recognition, and coaching/counseling of all F&B Team Members and management.



    • Conducts themselves in accordance with all Gaming Commission Regulations, and Seminole Tribe of Florida/departmental policies and procedures
    • Directs and overseas the day to day activities of F&B operations and service
    • Knowledge of Seminole Casino Coconut Creeks policies, procedures and operations
    • Promotes positive public/Team Member relations at all times
    • Conducts personal behavior and select, train, coach, counsel, appraise and retain direct reports who consistently perform actions and behaviors that reinforce the Company’s Mission and Values of Friendly, Fun, Focused, Fast, and Fresh
    • Maintains a clean, safe, hazard-free work environment within the area of responsibility
    • Assists in the responsibility of organizing and operating the F&B department in accordance with approved standards, budgetary limitations, policies and procedures
    • Develop department members’ knowledge and skills through education, training, coaching, corrective counseling, etc.
    • Conducts or reviews management and operational analyses to ensure ongoing success and efficiency within the department
    • Responsible for specifications and quality of all F&B products
    • Responsible for quality, consistency, and presentation of all F&B products delivered to the guests
    • Stays abreast of the current trends and practices within area of responsibility and communicates pertinent information to management, peers, direct reports and team members as appropriate.
    • Recommends to senior management operational enhancements that support initiatives and promote excellence
    • Works to gather/track vital, relevant guest feedback on F&B offerings used to substantiate suggested changes and enhancements regarding both product and services offered
    • Controls all labor and F&B cost percentages
    • Monitors profit and loss statements to ensure objectives are met, and recommends corrective actions required
    • Spearheads continued emphasis on productivity through the audit of weekly schedules and the establishment of a realistic zero base staffing guide. Ensures appropriate staffing levels to best manage labor costs while maintaining outstanding guest service.
    • Assists in the development and implementation of the F&B departments yearly budgets, capitol FF&E, and major capital projects
    • Demonstrates a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate management of concerns and observations.
    • Performs all other related and compatible duties as assigned


    • Minimum of 7 years casino F&B or related experience in a supervisory role required, or an equivalent combination of education and/or work experience
    • College degree preferred
    • Must be familiar with a variety of the field concepts, practices and procedures and have a proven track record in business management/purchasing/record keeping
    • Ability to read and understand all STOF policies and procedures and ability to complete standard STOF forms and reports required
    • Must be able to communicate effectively in English, specific to position duties and responsibilities
    • Strong interpersonal and leadership skills and ability to sustain positive work environment with a diversified talent are required
    • Must possess basic mathematical skills specific to the position responsibilities
    • Proficient in Microsoft Word and Excel required
    • While performing the duties of this job, the employee is frequently required to walk, stand, and work in a smoking environment


    Work Environment

    • Duties and responsibilities are typically performed on the Casino floor as well as a professional office setting. On the Casino floor, you may be exposed to casino-related environmental factors including, but not limited to, second hand smoke and excessive noise.
    • While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.



    The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.

    As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:

    • Credit Check
    • Criminal Background Check
    • Drug Screen



    While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).





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