• SERVER - PT/FT - JUBAO PALACE (NOODLE BAR)

    Job Location(s) US-FL-Tampa
    Seminole Property
    Seminole Hard Rock Hotel & Casino Tampa
    Position Type
    Varies
    Shift
    Varies
    Category
    Food & Beverage - Operations
    Requisition ID
    2018-22799
  • Overview

    tampa 1


     


    Whether you want to make your debut or go back on tour after a long hiatus, starting a career at Seminole Hard Rock Hotel & Casino Tampa can feel more like play than work. This expansive property is the premier entertainment destination of Central Florida & features high stakes table games along with thousands of the hottest slot machines. Owned & operated by the Seminole Tribe of Florida, this electrifying casino destination boasts rock star amenities at its AAA Four Diamond rated hotel ranging from seven award-winning Zagat-rated restaurants, a newly renovated Rock Spa® & Salon and VIP services galore.


      


    Our Commitment to Service:


    We don’t have customers, we have Guests. Unparalleled Service isn’t just a part of our mission statement at Seminole Gaming; it’s a commitment to each and every one of our current & future Guests. Our staff spends their time making sure that every single one of our guests gets the rock star treatment, but the Seminole Hard Rock family also rolls out the red carpet for our employees with competitive benefits & a great work environment.


     


    Benefits & Perks:


    We offer rockin' benefits that include Medical, Dental, Vision & Life Insurances, 401K, Paid time off, Annual Bonus Opportunity & much more! Please visit http://www.gotoworkhappy.com/benefits to see our full list of benefits! 


     


    Appearance:


    How we look & appear to each guest provides an important impression of our Company. Non-permitted guidelines include unnatural hair color, visibly explicit or offensive tattoos, facial tattoos, ear piercings that alter the shape and/or size of the ear, any visible body or facial piercings other than two (2) piercings per ear, facial hair longer than ½ inch in length or mustaches that extend past ¼ inch below the upper lip. Please note this list is not all-inclusive, as well as exceptions to these rules may apply for certain departments.


     


    JUBAO


     


    About Jubao Palace Noodle Bar


    The Seminole Hard Rock Hotel & Casino Tampa has created its first gaming area and accompanying noodle bar focused specifically on the burgeoning Central Florida Asian market. The new gaming complex includes a mix of 17 tables for games most popular among Asian players: Mini-Baccarat, Pai Gow Poker, Pai Gow Tiles, Asia Poker and Blackjack. Multiple entrances to the 4,000 sq. ft. gaming room are located on one side of the main casino floor, near the Hotel Lobby. The ultimate gaming experience is available 24 hours a day, seven days a week for gaming.


     


    The Noodle Bar at Jubao Palace is a 45-seat, quick service noodle bar featuring high quality, authentic Asian cuisine, all with a Hard Rock twist. Feng Shui was used in the space design. Noodles are long, elongated and have movement which is a reference to prosperity. The bar counter and soffit above it are soft and have a shapely line that is a nod to the shape of noodles. Eight pendants within the soffit represent good luck. The change in height within the soffit is aspirational, reaching up to the sky. The restaurant is located near the High Limit gaming area right off the main casino floor.


     


    Menu


    This dining option offers a quick service noodle bar featuring high quality, authentic Asian cuisine. 


     


    JOB DESCRIPTION

    Responsibilities

    As a server, you are on the front lines dealing with guests. It is absolutely crucial that you are cordial, warm and friendly and make everyone feel welcome and taken care of in a timely fashion. You should also foster relationships and make it a point to remember repeat visitors and regulars.


     


    We are looking for FT & PT Servers to join our team at the Jubao Palace (Noodle Bar) which has grown with an additional 30 seats as well as 2 communal tables. We are looking for candidates that are able to work in a fast paced environment with past restaurant serving experience. Candidates would need to be available to start no later than September 17th, 2018 for training. For questions about this position please email: TAHRRecruitingTeam@seminolehardrock.com. 


     


    Essential duties include, but are not limited to:



    • Serves food and beverage to guests throughout the restaurant.

    • Will be dual rated as a busser for weekend shifts. 

    • Greets guest in restaurant in a positive manner.

    • Promotes positive guest/employee relations.

    • Conducts themselves in accordance with all Gaming Commission Regulations, and Seminole Tribe of Florida/departmental policies and procedures.

    • Other assignments as directed.

    Qualifications


    • High School Diploma or equivalent is required with a minimum of one (1) to two (2) years of high volume service, or the equivalent combination of education and/or experience.

    • Ability to deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience.

    • Commitment to routinely go above and beyond in the accomplishment of position responsibilities in an effort to play a role in the achievement of organizational goals.

    • Must present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance.

    • Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.


    Work Environment:



    • Duties and responsibilities are typically performed on the Casino Floor in a fast-paced, guest-smoking environment, with constant exposure to general public and excessive noise.

    • While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, and talk or hear; and, bending, stooping and carrying/ handling/moving weights of up to 25 pounds is also required. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.


     


    Native American Preference Policy:


    The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.


     


    Employment Process:


    Seminole Gaming’s employment process requires candidates to obtain gaming licensure by successfully completing a background check with Seminole Gaming Compliance and Regulations, prior to beginning employment. These background checks may include, but are not limited to:



    • Credit Check

    • Criminal Background Check

    • Drug Screen    


     


    Disclaimer
    While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).


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