Job Location(s) US-FL-Tampa
    Requisition ID
    Seminole Property
    Seminole Hard Rock Hotel & Casino Tampa
    Position Type
    Full Time
  • Overview

    tampa 1

    Whether you want to make your debut or go back on tour after a long hiatus, starting a career at Seminole Hard Rock Hotel & Casino Tampa can feel more like play than work. This expansive property is the premier entertainment destination of Central Florida & features high stakes table games along with thousands of the hottest slot machines. Owned & operated by the Seminole Tribe of Florida, this electrifying casino destination boasts rock star amenities at its AAA Four Diamond rated hotel ranging from seven award-winning Zagat-rated restaurants, a newly renovated Rock Spa® & Salon and VIP services galore.


    Our Commitment to Service:

    We don’t have customers, we have Guests. Unparalleled Service isn’t just a part of our mission statement at Seminole Gaming; it’s a commitment to each and every one of our current & future Guests. Our staff spends their time making sure that every single one of our guests gets the rock star treatment, but the Seminole Hard Rock family also rolls out the red carpet for our employees with competitive benefits & a great work environment.


    Benefits & Perks:

    We offer rockin' benefits that include Medical, Dental, Vision & Life Insurances, 401K, Paid time off, Annual Bonus Opportunity & much more! Please visit http://www.gotoworkhappy.com/benefits to see our full list of benefits! 



    How we look & appear to each guest provides an important impression of our Company. Non-permitted guidelines include unnatural hair color, visibly explicit or offensive tattoos, facial tattoos, ear piercings that alter the shape and/or size of the ear, any visible body or facial piercings other than two (2) piercings per ear, facial hair longer than ½ inch in length or mustaches that extend past ¼ inch below the upper lip. Please note this list is not all-inclusive, as well as exceptions to these rules may apply for certain departments.





    Reporting to the Director of Marketing, the position's primary responsibilities are to lead to all social media marketing efforts such as but not limited to research, strategy and implementation of emerging forms of digital media and social media.


    Duties and Responsibilities:

    • Lead strategic efforts for the planning, development and implementation of social media strategies, editorial calendars, and tactical plans, ensuring that all social media messages, measurements and content are relevant to target audi
    • Responsible for maintenance, engagement and growth strategy of all social media platforms, including but not limited to Facebook, Twitter, Snapchat, YouTube, Instagram as well as, new/emerging platfor
    • Monitor reviews through social media platforms.
    • On an ongoing basis, measure and report performance of all marketing activities, and assets against goals, identify trends and insights, and optimize plan based on these insigh
    • Drive social engagement through media platforms.
    • Develop innovative and new ideas that move the property forward in terms of social media photography and vid
    • Strategize, establish and grow relationships with key influencers in digital space, such as bloggers, high profile followed personalities, entertainers, etc. 
    • Lead community engagement and involvement effort
    • Stay abreast of trends, technologies and advancements in social, mobile and online review site
    • Oversee production and implementation of social campaign
    • Maintain monthly budget for all resort social support.
    • Evaluate and adjust overall guest experiences based on interaction with guests, industry trends, corporate initiatives, e Enhance group business experience through customization.
    • Partner with advertising team to ensure alignment between digital and traditional medi
    • Work closely with Internet Marketing to integrate social media into online brand campaign
    • Support Hard Rock International initiatives through social campaigns where appropria
    • Serve as the liaison between Human Resources, Seminole Gaming Internet Marketing, Hard Rock International and other departments as it relates to mobile and social media efforts. 
    • Train leadership on mobile and social media techniques and share best practices to more effectively engage employees and management on mobile and social media sites.
    • Support other key marketing efforts as needed.





    Bachelors’ in hotel management, hospitality, marketing and business administration. A minimum of five (5) years of experience in a similar position or the equivalent combination of education and experience.


    Additional Requirements:

    • At least 5 years direct marketing, advertising and brand marketing experience including implementation of digital, mobile and emerging campaigns. 
    • At least 2 years of social media experience.
    • Have demonstrated knowledge of mobile, emerging and social media, and application to advertising.
    • Experience in leveraging social media platforms for an advertising campaign.
    • Understand social media including Facebook, Twitter, Instagram, Snapchat, YouTube, blogs, etc.
    • Ability to adapt to the style, tonality and vernacular of the current “voice” of employee and consumer facing Facebook and other social medium
    • Strong written skill Attention to detail.
    • Ability to effectively communicate in both written and verbal for
    • Ability to assist in the planning, development, and implementation of projects/program
    • Work well under pressure of deadlines.
    • Have the ability to exercise a great deal of initiative, forward strategic thinking and independent judgmen
    • Experience preferred in brand management, development and implementation.
    • Excellent customer service skills. 
    • Have interpersonal skills to deal effectively with all business contacts. 
    • Professional appearance and demeanor. 
    • Work varied shifts, including weekends and holidays.
    • Able to effectively communicate in English, in both written and oral forms. 

    Work Environment:

    • While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pound Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.
    • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
    • The Casino environment is hectic, fast-paced and often crowded and nois May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public.
    • Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.



    The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.

    As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:


    • Credit Check
    • Criminal Background Check
    • Drug Screen





    While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).


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