Job Location(s) US-FL-Hollywood
    Requisition ID
    Seminole Property
    Seminole Hard Rock Hotel and Casino Hollywood
    Information Technology
    Position Type
    Full Time
  • Overview

    pool - HWHR (smaller)


    Seminole Hard Rock Hotel & Casino in Hollywood, Florida, located minutes from Fort Lauderdale's world-famous beach, features a AAA Four Diamond resort with 469 luxury rooms and suites, over 100 tables, 2000 slot machines, award-winning restaurants, high-energy nightlife, a lagoon-style pool and Beach Club, a Hard Rock-inspired spa, and premium meeting and convention space. The property is currently undergoing a $1.5 million expansion. When the development is complete in mid-2019, Seminole Hard Rock will be home to an iconic guitar hotel tower that will include a Hard Rock Casino, nearly doubling its current size with 3,267 slot machines, 178 table games plus a new 18,000-square-foot poker room. The existing Hard Rock Live arena will be razed in March 2018, and replaced with a state-of-the-art 7,000-seat Hard Rock Live venue in a theater-style configuration. For more information please visit https://www.seminolehardrockhollywood.com.


    Under the direction of the Director of I.T., the incumbent ensures that business systems are properly installed and operated to handle current and future business operations in an efficient and cost-effective manner.  Recommends solutions or improvements to company processes.  Primary responsibility is to support the property end users in the use of their applications. Duties include, but are not limited to: 



    Essential Duties and Responsibilities:

    • Must adhere to the Seminole Tribe's Policies and Procedures.
    • Interact with departments to determine scope and definition of new application functionality or application change requirements.
    • Analyze requirements of and define enhancements to existing business applications.
    • Participate in new application implementations as assigned by the project team.
    • Perform testing to ensure that systems perform accurately and as expected.
    • Document system issues, solutions, implementation, and operation.
    • Assist in training and supporting system users.
    • Travel (with personal vehicle and/or other transportation methods) among off-site locations may be required
    • Responsible for contributing to a positive work environment through cooperative and professional interactions with co-workers, guests, and vendors.
    • Perform other duties as assigned.


    High school diploma or equivalent required with some college education preferred. Minimum of Two (2) to three (3) years of experience in the field is required. Proficiency with PC Microsoft Word, Excel and Access preferred. The candidate must possess knowledge of the systems for which they are responsible i.e. Infogenesis, Infinium and MMS. Well-developed written and verbal communication skills, as well as excellent interpersonal skills are required.  The ability to work flexible schedules, including nights, weekends and holidays as necessary is also required.  Team member must be able to handle pressure and balance multiple tasks and projects with varying deadlines.


    Work Environment:

    • While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.
    • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
    • The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public. 
    • Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.


    The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.

    As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:

    • Credit Check
    • Criminal Background Check
    • Drug Screen    




    While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).



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