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ASST MANAGER - PLUM LOUNGE

ASST MANAGER - PLUM LOUNGE

Requisition ID 
2018-20096
Job Location(s) 
US-FL-Hollywood
Seminole Property 
Seminole Hard Rock Hotel and Casino Hollywood
Category 
Food & Beverage - Operations
Shift 
Varies
Position Type 
Full Time

Opportunity Details

Overview

pool - HWHR (smaller)

 

Seminole Hard Rock Hotel & Casino in Hollywood, Florida, located minutes from Fort Lauderdale's world-famous beach, features a AAA Four Diamond resort with 469 luxury rooms and suites, over 100 tables, 2000 slot machines, award-winning restaurants, high-energy nightlife, a lagoon-style pool and Beach Club, a Hard Rock-inspired spa, and premium meeting and convention space. The property is currently undergoing a $1.5 million expansion. When the development is complete in mid-2019, Seminole Hard Rock will be home to an iconic guitar hotel tower that will include a Hard Rock Casino, nearly doubling its current size with 3,267 slot machines, 178 table games plus a new 18,000-square-foot poker room. The existing Hard Rock Live arena will be razed in March 2018, and replaced with a state-of-the-art 7,000-seat Hard Rock Live venue in a theater-style configuration. For more information please visit https://www.seminolehardrockhollywood.com.

Responsibilities

Under the direction of the General Manager the incumbent in this position is responsible for directing the staff of the VIP Beverage area according to established standards to provide maximum guest service and satisfaction while achieving financial goals.

 

Essential Job Functions:

  • Must adhere to the Seminole Tribe's Policies and Procedures.
  • Identifies and defines business needs and implements solutions which may result in beneficial changes in the operation of the restaurant, improvement in the restaurant’s impact or interaction with customers, improvement in the restaurant’s ability to reduce or contain costs or generate additional revenue.
  • Works in conjunction with the General Manager and directs the development and administration of controls for all phases of the Department in an economical and profitable manner while maintaining established standards.
  • Assist with menu item changes based on product mix reviews and guest feedback.
  • Ensures the Department supports the casino by providing outstanding service to VIP guests in the restaurant and during special events.
  • Institutes cost control procedures and standards of performance.
  • Works with manual and automated systems and develops or implements procedures, formats, budgets, testing, training and documentation.
  • Develops and implements operating standards where necessary.
  • Communicates with management, other departments, and designated personnel to address the needs of the POS system.
  • Provides leadership and project management as assigned.
  • Acts immediately on all customer complaints to ensure that a correction is made whenever possible

 

Qualifications

High School Diploma or equivalent and five years food and beverage experience with at least three years in a management capacity required, or an equivalent combination of education and/or experience. Two (2) years experience in a high volume full service restaurant required.    Fine Dining experience highly preferred along with casino restaurant/beverage management. Bachelor’s Degree in related field preferred. 

 

Work Environment:

 

  • While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.
  • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
  • Must be able to maneuver to all areas of the restaurants, including food and beverage service and warehouse areas.
  • Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.

Closing:

 

The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.

As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:

  • Credit Check
  • Criminal Background Check
  • Drug Screen    

 

 

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Disclaimer
While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

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