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Requisition ID 
Job Location(s) 
Seminole Property 
Seminole Casino Immokalee
Hotel Operations
Position Type 
Full Time

Opportunity Details


 Immokalee 10


Escape from the everyday job to Seminole Casino Hotel located in the beautiful paradise coast of Immokalee, Florida. Immokalee means ‘my home”… there is no better place to work!

Our Immokalee is open 24 hours a day, seven days a week, 365 days a year. Seminole Casino Hotel Immokalee is the largest, most exciting attraction in the five-county region and Southwest Florida’s premier gaming & hotel destination.  We offer our guests 75,600 square feet of high-paying progressive gaming, over 1,300 of the industry’s newest slots, 38 live table games and a WPT poker room. 

Seminole Casino Hotel also offers 19 suites and 80 deluxe rooms, each offering an upscale retreat experience equipped with plenty of amenities inside of the room and outside of the room.  Our guests can enjoy our refreshing pool including our authentic Seminole chickee huts,  24-hour fitness studio, event space that can accommodate up to 400 people,  24 hour business center, not to mention all of our amazing restaurants. 


Our staff spends their time making sure that every single one of our guests gets the royal treatment, but the Seminole family also rolls out the red carpet for our team members with competitive pay, benefits, free meals, recognition, free parking and a great work environment. If you're ready to join a stellar team that stands out from all of the rest, apply today.

We don’t have customers, we have Guests. Each visitor is our Guest, just as you have a Guest in your home. You take a certain level of pride when you have an invited Guest in your home. You should take the same pride with every Guest who visits one of our properties. Unparalleled Service isn’t just a part of our mission statement at Seminole Gaming; it’s a commitment to each and every one of our current and future Guests.














Join our opening team for the first ever Seminole Casino branded HOTEL.  With years of experience as the owners of Hard Rock International incliding the Hard Rock Hotel Casinos in the US and internationally, Seminole Gaming is adding a hotel to its highly successful casino in Immokalee, FL close to beautiful Naples and Fort Myers beaches!

Front Desk Supervisors report to the Hotel Manager and oversee the operations of the Front Desk while supervising Hotel and Bell Concierges.  The professional in this position ensures quality products and services are delivered to exceed guest expectations resulting in an overall quality experience.

• Assist Hotel Manager in all Office tasks and responsibilities
• Work closely with Housekeeping to ensure efficient turnover of guest rooms
• Lead by example, ensuring that staff provides guests with prompt, courteous service
• Ensure requests for special services are carried out according to department standards
• Run required daily reports as instructed
• Select, train, coach, counsel, appraise and retain direct reports who consistently perform actions and behaviors that reinforce the Company’s mission and values
• Create with the Hotel Manager and communicate the structure of your area – including goals, role clarification, expectations, financial planning, etc. – that increases the value of the company and increases the engagement level of direct

• Demonstrate actions and behaviors that reinforce the Company’s mission, “Unconquered Vision, Unparalleled Service, Unlimited Future,” and values of Fast, Fun, Friendly, Fresh and Focused in all we do
• Exhibit conduct in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida departmental policies and procedures
• Ensure prompt and discrete notification to management and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations
• Show a commitment to ensuring responsible gaming and responsible alcohol service by  discretely notifying appropriate management of concerns and observations
• Perform other job related duties as requested by Hotel Manager


Two years of supervisory experience
Excellent guest service skills
Strong written and verbal communication skills
Moderate to advanced Microsoft Office skills including Outlook, Word and Excel
Exemplary Leadership Skills
Proficient with Mircrosoft Office including Outlook, Word and Excel required

Four-year degree in Hospitality Management or related field
Two years of front desk experience, preferably at the supervisor or above level
Experience with Hotel software systems
Ability to create occupancy reports
Proven experience developing and following SOPs for the hotel industry, specifically relating to the front desk

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to use hands to handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand, walk and sit. Specific vision abilities required by this job include close, distance, color, and peripheral vision, and depth perception.



The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.




As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:




  • Credit Check
  • Criminal Background Check
  • Drug Screen    



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