The Seminole Tribe has long been recognized for innovation in its gaming and other businesses. It opened the first high-stakes bingo hall and casino in the United States in 1979. That facility was the forerunner of the Indian Gaming movement throughout North America. Analysts believe today’s Seminole Tribe operates one of the most profitable gaming enterprises in the world. In March 2007, the Seminole Tribe of Florida acquired Hard Rock International, the first transaction of its kind by an Indian tribe.
Hard Rock International is one of the most globally recognized music, entertainment, leisure and dining brands with a network of signature Hard Rock Cafes, hotels and casinos in 50 countries, it includes the world’s largest collection of authentic music memorabilia. Also in their portfolio is the finest restaurant at any ballpark in America. NYY Steak at Yankee Stadium is a joint venture of the New York Yankees LLC and Seminole Hard Rock Entertainment, parent company of Hard Rock International.
In addition to its two Seminole Hard Rock Hotels & Casinos, the Seminole Tribe owns and operates five other Seminole Casinos; in Coconut Creek and Hollywood on the Southeast coast, in Immokalee near Naples, on the Brighton Reservation north of Lake Okeechobee and on the Big Cypress Reservation south of Lake Okeechobee.
OUR COMMITMENT TO SERVICE:
We don’t have customers, we have Guests. Each visitor is our Guest, just as you have a Guest in your home. You take a certain level of pride when you have an invited Guest in your home. You should take the same pride with every Guest who visits one of our properties. Unparalleled Service isn’t just a part of our mission statement at Seminole Gaming; it’s a commitment to each and every one of our current and future Guests.
The Business Analyst specializes in understanding the needs of the business owners and translating them into technical specifications. This position will act as an interface to the business owners and technology departments, as well as implementing and supporting the Customer and Marketing Applications Portfolio, including: Consumer Websites, Loyalty Programs, Marketing Offers and Promotions, Customer Relationship Management, etc.
The position involves analysis and presentation of information to business owners, including Marketing, Player Development, and Casino and Hospitality Operations. It requires proficiency with developing requirements documents, knowledge of the business and strong communication skills. The position will also be responsible for the QA of any new or changes to the applications before they are released and deployed into the Production environment.
These initiatives will be done in accordance with department policies, procedures, and standards to support information systems development and maintenance.
Main Duties and Responsibilities:
Education and Experience Requirements: