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REP - SLOT CASINO SERVICE-OC

REP - SLOT CASINO SERVICE-OC

Requisition ID 
2017-16613
Job Location(s) 
US-FL-Immokalee
Seminole Property 
Seminole Casino Immokalee
Category 
Slots
Shift 
Varies
Position Type 
On Call

Opportunity Details

Overview

 Immokalee 10

 

PROPERTY PROFILE:

Escape from the everyday job to Seminole Casino Hotel located in the beautiful paradise coast of Immokalee, Florida. Immokalee means ‘my home”… there is no better place to work!

Our Immokalee is open 24 hours a day, seven days a week, 365 days a year. Seminole Casino Hotel Immokalee is the largest, most exciting attraction in the five-county region and Southwest Florida’s premier gaming & hotel destination.  We offer our guests 75,600 square feet of high-paying progressive gaming, over 1,300 of the industry’s newest slots, 38 live table games and a WPT poker room. 

Seminole Casino Hotel also offers 19 suites and 80 deluxe rooms, each offering an upscale retreat experience equipped with plenty of amenities inside of the room and outside of the room.  Our guests can enjoy our refreshing pool including our authentic Seminole chickee huts,  24-hour fitness studio, event space that can accommodate up to 400 people,  24 hour business center, not to mention all of our amazing restaurants. 

 

Our staff spends their time making sure that every single one of our guests gets the royal treatment, but the Seminole family also rolls out the red carpet for our team members with competitive pay, benefits, free meals, recognition, free parking and a great work environment. If you're ready to join a stellar team that stands out from all of the rest, apply today.

 

OUR COMMITMENT TO SERVICE:

We don’t have customers, we have Guests. Each visitor is our Guest, just as you have a Guest in your home. You take a certain level of pride when you have an invited Guest in your home. You should take the same pride with every Guest who visits one of our properties. Unparalleled Service isn’t just a part of our mission statement at Seminole Gaming; it’s a commitment to each and every one of our current and future Guests.

Responsibilities

All employees of the Seminole Casino Immokalee are expected to provide excellent service both internal and external. We are looking for those who willing provide unparalleled service; it is a commitment we make each day at Seminole Casino Immokalee. We expect our employees to represent our five F’s each shift; Fresh- clean & fully functional, Fast-quick & energetic, Friendly- welcoming & Helpful, Focused-stay in the moment & deliver, and Fun- be Upbeat & playful.

 

STANDARD QUALIFICATIONS:

 

  1. Must be able to obtain and maintain a Gaming License.
  2. Must submit to a Criminal Investigation Background Check.
  3. Must submit to a Credit Check.
  4. Must submit to and pass a pre-employment drug screening.
  5. Must be able to work weekends, nights and holidays.
  6. Must be able to stand, kneel, twist/bend, lift up to 25 lbs and walk the duration of your shift.
  7. Must be able to handle exposure to loud noises, bright lights, high volume guest/employee contact in a fast paced environment, and second hand smoke.
  8. Must be 18 years of age.

 

 

STANDARD DUTIES:

  1. Must adhere to all established rules, compliance, regulations, guidelines, procedures, and policies.
  2. Must be able to work with a variety of people with diverse personalities.
  3. Must attend all meetings and trainings, as assigned.
  4. Must wear the approved departmental uniform to standard.
  5. Must be reliable and prompt when reporting to work.
  6. Must maintain a certain level of attendance as outlined by the company attendance policy.
  7. All other assigned duties.

Qualifications

EDUCATIONAL REQUIREMENTS:

  1. High School Diploma or GED.

 

QUALIFICATIONS:                        

                                                                                               

  1. Seminole Casino Immokalee is searching for a polite and friendly people who live to give great guest service.
  1. Must be able to work with minimum supervision.
  2. Must be physically able to perform the job and maintain departmental job performance as outlined by the department.
  3. Must possess excellent communication skills and ability to interact with customers and employees in a positive manner.
  4. Must be able to understand, speak, read and write in English.
  5. Must be able to convert credits into dollar amounts by using basic math; add, subtract, multiply and divide.
  6. Must be able to make change and balance your bank each shift.
  7. Must have basic computer skills to complete jackpots.

 

DUTIES:

 

  1. Must be able to maintain internal and external confidentially.
  2. Responsible for changing paper, paying jackpots, cancelled credits, hand pays, make change, and balance at the end of every shift.
  3. Responsible for doing minor maintenance on slot gaming machines, including preventative maintance as assigned.
  4. Must assist slot supervisor when required, and assisting customers in any way possible.
  5. Must report all disputes, malfunctions and complaints to the slot supervisor and/or slot technician on duty.
  6. Maintain the cleanliness of your assigned zone; picking up trash, removing glass ware, wiping down machines and pushing in chairs.
  7. Must perform all other duties, as requested by supervisor or manager.

 

 

The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of the other federally recognized Native American Tribes who meet the job requirements.

 

 

Part of Seminole Gaming Employment process is completing and passing a required background check by the Seminole Gaming Compliance and Regulations, prior to an offer being extended.

  • Criminal Background Check
  • Credit Check
  • Drug Screening


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