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SERVER - CASINO SERVICE

SERVER - CASINO SERVICE

Requisition ID 
2017-16321
Job Location(s) 
US-FL-Immokalee
Seminole Property 
Seminole Casino Immokalee
Category 
Food & Beverage - Operations
Shift 
Varies
Position Type 
On Call

Opportunity Details

Overview

 Immokalee 10

PROPERTY PROFILE:

 

Escape from the everyday job to Seminole Casino Hotel located in the beautiful paradise coast of Immokalee, Florida. Immokalee means ‘my home”… there is no better place to work!

Our Immokalee is open 24 hours a day, seven days a week, 365 days a year. Seminole Casino Hotel Immokalee is the largest, most exciting attraction in the five-county region and Southwest Florida’s premier gaming & hotel destination.  We offer our guests 75,600 square feet of high-paying progressive gaming, over 1,300 of the industry’s newest slots, 38 live table games and a WPT poker room. 

Seminole Casino Hotel also offers 19 suites and 80 deluxe rooms, each offering an upscale retreat experience equipped with plenty of amenities inside of the room and outside of the room.  Our guests can enjoy our refreshing pool including our authentic Seminole chickee huts,  24-hour fitness studio, event space that can accommodate up to 400 people,  24 hour business center, not to mention all of our amazing restaurants. 

 

Our staff spends their time making sure that every single one of our guests gets the royal treatment, but the Seminole family also rolls out the red carpet for our team members with competitive pay, benefits, free meals, recognition, free parking and a great work environment. If you're ready to join a stellar team that stands out from all of the rest, apply today

 

OUR COMMITMENT TO SERVICE:
We don’t have customers, we have Guests. Each visitor is our Guest, just as you have a Guest in your home. You take a certain level of pride when you have an invited Guest in your home. You should take the same pride with every Guest who visits one of our properties. Unparalleled Service isn’t just a part of our mission statement at Seminole Gaming; it’s a commitment to each and every one of our current and future Guests.

 

 

 

 

 

 

 

 

 

 

 

 

Responsibilities

Serves both food and beverage to guests throughout the casino gaming floor, ensuring a positive “Million-Dollar-Moment” guest experience.  Must possess exceptional interpersonal skills.
 

 • Demonstrate actions and behaviors that reinforce the Company’s mission, “Unconquered Vision, Unparalleled Service, Unlimited Future,” and values of Fast, Fun, Friendly, Fresh and Focused in all we do
• Exhibit conduct in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida departmental policies and procedures
• Ensure prompt and discrete notification to management and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations
• Show a commitment to ensuring responsible gaming and responsible alcohol service by  discretely notifying appropriate management of concerns and observations

 

Qualifications

  • Minimum of one or two years of high-volume food and/or beverage service; or an equivalent combination of education and/or work experience. Must possess knowledge of both food and beverage items.
  • Must complete TIPS Training on and ongoing basis.
  • Must be able to stand for an entire shift and be able to move throughout the Casino areas.
  • Must be able to operate computerized hand-held ordering devices.
  • Must be able to make change accurately.
  • Must be willing and able to properly wear the Cocktail Server uniform (Ladies: Size 00 to 6, Men: Up to and including waist-size 34).
  • WORK ENVIRONMENT:
    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
  • Exposure to gaming related environmental factors including, but not limited to, second hand smoke, excessive noise, high volume guest/employee contact in a fast-paced, continuously evolving environment

The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.

 

As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:

 

  • Credit Check
  • Criminal Background Check
  • Drug Screen    

 

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