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Requisition ID 
Job Location(s) 
Seminole Property 
Seminole Hard Rock Hotel and Casino Hollywood
Security and Transportation
Position Type 
Full Time

Opportunity Details




Seminole Hard Rock Hotel & Casino in Hollywood, Florida, located minutes from Fort Lauderdale’s world-famous beach, features a AAA Four Diamond resort with 469 luxury rooms and suites, award-winning restaurants, high-energy nightlife, a lagoon-style pool and Beach Club, a Hard Rock-inspired spa, and premium meeting and convention space. As South Florida’s premier entertainment destination, Seminole Hard Rock hosts top-name acts at its 5,500–seat Hard Rock Live concert arena and offers more than 100 table games, 2,000 of the most popular slots and a stand-alone poker room. Fine dining options include Council Oak Steaks & Seafood, the resort’s signature steakhouse, and Kuro, a luxe and socially vibrant restaurant offering new-style Japanese cuisine. The resort also features contemporary and casual eateries, including Blue Plate, the hotel’s 24-hour diner-inspired restaurant; Constant Grind, a gourmet coffee and pastry shop; and the ever-famous Hard Rock Cafe - Hollywood, part of Hard Rock’s 164 globally recognized rock ‘n’ roll restaurants.


Promotes a positive attitude and proper customer relations by extending courteous service to all patrons and employees.  Observes and obeys all street, lot and garage traffic regulations.  Drives company vehicles in designated routes only.  Directs vehicular traffic in self parking garage, employee parking areas, surface parking lots and throughout the property.  Ensures safety and security of vehicles in lots and garages by reporting all suspicious behavior to a Security Supervisor whether these acts were from an employee or a patron.  Always keeps alert for unauthorized attempts to remove vehicles.  Promotes an outgoing, friendly customer oriented personality at all times.  Provides basic security coverage ensuring that adequate protection is provided for the safety and assets of patrons, employees and the company.  Ensures that proper security is provided for all transfers of monies within the casino and hotel areas of the complex.  Responds to incidents, accidents and calls for assistance.  Must provide emergency medical care to the highest degree necessary within allowable limits for the certification held.


Essential Job Functions:

  • Conducts themselves in accordance with all Gaming Commission Regulations, and company/departmental policies and procedures.
  • At time may have to control the traffic flow throughout the facility.
  • Must be able to give accurate and detailed directions to a patron’s destination.
  • Must be able to answer questions regarding hotel services, shows, facilities and directions.
  • Reports all complaints to a Security Supervisor immediately. 
  • Patrols the hotel and casino areas to establish a security presence and reports all unusual situations and/or suspicious persons.
  • Provides emergency medical care within limits of certification.
  • Completes thorough documentation of all medical calls. 
  • Completes all required checklists for inventory and inspections of supplies and equipment.  Notifies a Supervisor of any problems with equipment and/or supplies and makes note of supplies that require replenishing.  Replaces supplies as necessary and reports missing supplies to a Supervisor.
  • Disinfects and maintains cleanliness of EMS equipment, supplies and treatment rooms as per the requirements of daily assignments. Assists in the coordination of emergency situations.

***This position requires the ability to operate a bicycle for a full 8 hour shift.***


High School Diploma or equivalent is required and a minimum of one (1) year of guest service experience, or the equivalent combination of education and experience.


Work Environment:

  • While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.
  • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
  • The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public. 
  • Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.




The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.

As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:

  • Credit Check
  • Criminal Background Check
  • Drug Screen    



While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).


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