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Requisition ID 
Job Location(s) 
Seminole Property 
Seminole Hard Rock Hotel & Casino Tampa
Human Resources
Position Type 
Full Time

Opportunity Details


tampa 1


Whether you want to make your debut or go back on tour after a long hiatus, starting a career at Seminole Hard Rock Hotel & Casino Tampa can feel more like play than work. This expansive property is the premier entertainment destination of Central Florida & features high stakes table games along with thousands of the hottest slot machines. Owned & operated by the Seminole Tribe of Florida, this electrifying casino destination boasts rock star amenities at its AAA Four Diamond rated hotel ranging from seven award-winning Zagat-rated restaurants, a newly renovated Rock Spa® & Salon and VIP services galore.


Our Commitment to Service:

We don’t have customers, we have Guests. Unparalleled Service isn’t just a part of our mission statement at Seminole Gaming; it’s a commitment to each and every one of our current & future Guests. Our staff spends their time making sure that every single one of our guests gets the rock star treatment, but the Seminole Hard Rock family also rolls out the red carpet for our employees with competitive benefits & a great work environment.


Benefits & Perks:

We offer rockin' benefits that include Medical, Dental, Vision & Life Insurances, 401K, Paid time off, Annual Bonus Opportunity & much more! Please visit to see our full list of benefits! 



How we look & appear to each guest provides an important impression of our Company. Non-permitted guidelines include unnatural hair color, visibly explicit or offensive tattoos, facial tattoos, ear piercings that alter the shape and/or size of the ear, any visible body or facial piercings other than two (2) piercings per ear, facial hair longer than ½ inch in length or mustaches that extend past ¼ inch below the upper lip. Please note this list is not all-inclusive, as well as exceptions to these rules may apply for certain departments.




This position is responsible for recruiting, hiring, onboarding and administrative functions related to the identification and selection of Seminole Hard Rock Tampa employees. Processes multiple personnel actions and ensures proper documentation, procedures and guidelines are followed. As an integral part of the employment team, acts to best ensure only applicants who will embrace and emulate the Seminole Hard Rock culture and succeed on the job are selected to join the organization.


Essential duties include, but are not limited to:

  • Performing multiple functions in applicant tracking system (ATS), including building job requisitions, screening applications, creating screening questions, email letters, etc.
  • Sourcing of quality candidates, which includes, but is not limited to identifying and fostering relationships with community partners, coordination and execution of hiring events, interviews, job fairs and other recruitment/human resources related activities.
  • Training hiring managers on applicant tracking system, creation of job descriptions, and the hiring and interviewing processes.
  • Conducting pre-screen interviews to ensure only the most suitable candidates are selected, a key department objective.
  • Assisting with processing of new team members to include scheduling gaming licensing appointments and new hire orientation, & ensuring accurate completion of new hire forms.
  • Assist with coordination and execution of hiring events, interviews, job fairs and other recruitment/human resources related activities
  • Ensuring all applicable Gaming Commission guidelines are followed for all new hires and transfers.
  • Ensuring compliance with I-9 requirements and other mandated requirements.
  • Communicating frequently with hiring managers regarding status/start date of new team members or transfers. Anticipating hiring manager needs and offering proactive service.
  • Ensuring new team member attends orientation as soon as possible once he/she is recommended for hire by a hiring manager.
  • Ensuring first preference in hiring is given to members of the Seminole Tribe who meet the basic job requirements and second preference is given to other members of federally recognized Native American Tribes who meet the basic job requirements.
  • Shredding and disposal of confidential information; acting with discretion and confidentiality in handling sensitive material.
  • Providing excellent guest service to internal and external clients.
  • Promoting a positive image at all times.
  • Exhibiting conduct in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida departmental policies and procedures.
  • Performing other duties as assigned.


  • High School Diploma or equivalent required
  • At least three (3) months of experience in a human resources specific role required
  • Experience with computerized application tracking system required along with Infinium or iCIMS Human Resources information system knowledge preferred
  • Experience in new hire processing or recruitment in the casino industry preferred
  • Must have knowledge of MS office software to include Word and Excel
  • Experience working in a high volume, fast paced environment preferred
  • Commitment to routinely go above and beyond in the accomplishment of position responsibilities in an effort to play a role in the achievement of organizational goals
  • Must present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional demeanor
  • Excellent interpersonal and guest service skills, along with outstanding telephone etiquette
  • Excellent verbal and written communication skills
  • Ability to perform duties accurately and efficiently with a sense of urgency and exhibit strong time management and multi-tasking skills to manage multiple job openings
  • Ability to maintain strict confidentiality of all data and information
  • Strong behavioral interviewing skills
  • Must be team-oriented and enjoy working with and assisting people
  • Punctuality and meeting of deadlines is critical


Work Environment:

  • Duties and responsibilities are typically performed in a professional office setting, but there may be times where you will need to be on the Casino Floor or pass through this area. On the Casino Floor, you may be exposed to casino-related environmental factors including, but not limited to, second hand smoke and excessive noise.
  • While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.

Native American Preference Policy:

The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.


Employment Process:

Seminole Gaming’s employment process requires candidates to obtain gaming licensure by successfully completing a background check with Seminole Gaming Compliance and Regulations, prior to beginning employment. These background checks may include, but are not limited to:

  • Credit Check
  • Criminal Background Check
  • Drug Screen     

While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).


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