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SUPERVISOR - SLOT TECHNICIAN

SUPERVISOR - SLOT TECHNICIAN

Requisition ID 
2017-15514
Job Location(s) 
US-FL-Tampa
Seminole Property 
Seminole Hard Rock Hotel & Casino Tampa
Category 
Slots
Shift 
Varies
Position Type 
Full Time

Opportunity Details

Overview

tampa 1

 

Whether you want to make your debut or go back on tour after a long hiatus, starting a career at Seminole Hard Rock Hotel & Casino Tampa can feel more like play than work. This expansive property is the premier entertainment destination of Central Florida & features high stakes table games along with thousands of the hottest slot machines. Owned & operated by the Seminole Tribe of Florida, this electrifying casino destination boasts rock star amenities at its AAA Four Diamond rated hotel ranging from seven award-winning Zagat-rated restaurants, a newly renovated Rock Spa® & Salon and VIP services galore.

  

Our Commitment to Service:

We don’t have customers, we have Guests. Unparalleled Service isn’t just a part of our mission statement at Seminole Gaming; it’s a commitment to each and every one of our current & future Guests. Our staff spends their time making sure that every single one of our guests gets the rock star treatment, but the Seminole Hard Rock family also rolls out the red carpet for our employees with competitive benefits & a great work environment.

 

Benefits & Perks:

We offer rockin' benefits that include Medical, Dental, Vision & Life Insurances, 401K, Paid time off, Annual Bonus Opportunity & much more! Please visit http://www.gotoworkhappy.com/benefits to see our full list of benefits! 

 

Appearance:

How we look & appear to each guest provides an important impression of our Company. Non-permitted guidelines include unnatural hair color, visibly explicit or offensive tattoos, facial tattoos, ear piercings that alter the shape and/or size of the ear, any visible body or facial piercings other than two (2) piercings per ear, facial hair longer than ½ inch in length or mustaches that extend past ¼ inch below the upper lip. Please note this list is not all-inclusive, as well as exceptions to these rules may apply for certain departments.

 

JOB DESCRIPTION

Responsibilities

The Slot Technician Supervisor is responsible for the leadership and management of the technical employees and department. This includes management of all equipment, systems, new product education, and repair.

 

Essential duties include, but are not limited to:

  • Supervises the training and skill development of Slot Technician employees & staff performance, ensuring strict adherence to Casino policies and procedures
  • Coordinates machine relocation, machine conversions and daily machine maintenance
  • Assists in planning, developing and implementing Slot game, bank or layout changes
  • Responsible for dealings with any outside vendors pertaining to the technical side of the Slot department
  • Reviews, recommends and/or revises policies and procedures within the SLOT Department that support the organization's initiatives and enables department to operate in an efficient, cost-effective manner
  • Creates and maintains preventive maintenance and repair programs in order to ensure Slot machines are in good working order and down times are minimized
  • In coordination with Slot Operations management, analyzes current physical layouts of slot machines and recommends appropriate changes that most effectively enhance utilization, manpower and floor space
  • Ensures efficient operation and repair of Slot machines and related gaming equipment, ensuring par levels of supplies and parts
  • Participates in special projects as assigned, and coordinates and oversees slot technical conversions and modifications
  • Maintains a clean, safe, hazard-free work environment within area of responsibility
  • Other duties as assigned by Management

Qualifications

  • Associates degree in a related field preferred, and 5 years of related experience as well as supervisory experience, or an equivalent combination of education and/or experience required
  • Slot Technician experience required
  • Knowledge of the technical detail of all SLOT machines. Ability to diagnose and repair slot machines
  • Commitment to routinely go above and beyond in the accomplishment of position responsibilities in an effort to play a role in the achievement of organizational goals
  • Must be able to communicate effectively in English, specific to position duties and responsibilities
  • Must be able to complete standard Seminole Tribe of Florida forms and reports
  • Must present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance
  • Conducts themselves in accordance with all Gaming Commission Regulations, and Seminole Tribe of Florida/departmental policies and procedure

Work Environment:

  • Duties and responsibilities are typically performed on the Casino Floor in a fast-paced, guest-smoking environment, with constant exposure to general public and excessive noise as well as in the back of house of the casino, which can be faced-paced with excessive noise.
  • On the Casino Floor, you may be exposed to casino-related environmental factors including, but not limited to, second hand smoke and excessive noise.
  • While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell.
  • The employee must frequently lift and/or move up to 80 pounds.
  • Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.

 

Native American Preference Policy:

The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.

 

Employment Process:

Seminole Gaming’s employment process requires candidates to obtain gaming licensure by successfully completing a background check with Seminole Gaming Compliance and Regulations, prior to beginning employment. These background checks may include, but are not limited to:

  • Credit Check
  • Criminal Background Check
  • Drug Screen    

 

Disclaimer
While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

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