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SUPERVISOR - CAGE

SUPERVISOR - CAGE

Requisition ID 
2017-15508
Job Location(s) 
US-FL-Immokalee
Seminole Property 
Seminole Casino Immokalee
Category 
Cash Operations
Shift 
Varies
Position Type 
Full Time

Opportunity Details

Overview

Under the direction of the Cash Operations Manager, the incumbent is responsible for the direct supervision of cashiering functions.

 

 PROPERTY PROFILE:

Escape from the everyday job to Seminole Casino Hotel located in the beautiful paradise coast of Immokalee, Florida. Immokalee means ‘my home”… there is no better place to work!

Our Immokalee is open 24 hours a day, seven days a week, 365 days a year. Seminole Casino Hotel Immokalee is the largest, most exciting attraction in the five-county region and Southwest Florida’s premier gaming & hotel destination.  We offer our guests 75,600 square feet of high-paying progressive gaming, over 1,300 of the industry’s newest slots, 38 live table games and a WPT poker room. 

Seminole Casino Hotel also offers 19 suites and 80 deluxe rooms, each offering an upscale retreat experience equipped with plenty of amenities inside of the room and outside of the room.  Our guests can enjoy our refreshing pool including our authentic Seminole chickee huts,  24-hour fitness studio, event space that can accommodate up to 400 people,  24 hour business center, not to mention all of our amazing restaurants. 

 

Our staff spends their time making sure that every single one of our guests gets the royal treatment, but the Seminole family also rolls out the red carpet for our team members with competitive pay, benefits, free meals, recognition, free parking and a great work environment. If you're ready to join a stellar team that stands out from all of the rest, apply today.

 

OUR COMMITMENT TO SERVICE:
We don’t have customers, we have Guests. Each visitor is our Guest, just as you have a Guest in your home. You take a certain level of pride when you have an invited Guest in your home. You should take the same pride with every Guest who visits one of our properties. Unparalleled Service isn’t just a part of our mission statement at Seminole Gaming; it’s a commitment to each and every one of our current and future Guests.

Responsibilities

SUMMARY

Under the direction of the Cash Operations Manager, the incumbent is responsible for the direct supervision of cashiering functions. Must adhere to the Seminole Tribe's Policies and Procedures.  Manages cage inventory to include chip bank, main bank, check bank, front window and booth inventories.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Deals directly with customer concerns/complaints as required within jurisdiction.
  • Ensures all regulatory requirements are followed. Interviews, hires, trains, schedules, appraises and supervises all directly assigned personnel.
  • Promotes positive public/employee relations at all times.
  • Maintains a clean, safe, hazard-free work environment within area of responsibility. 
  • Performs all other related and compatible duties as assigned. 

Qualifications

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform the duties and responsibilities satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • Ability to read and write short memos.
  • Must also have strong communication and interpersonal skills. Ability to add, subtract, multiply and divide by fractions, whole numbers, and decimals.
  • Ability to calculate interest, commission, and percentages as it applies to job functions.
  • Must have excellent interpersonal skills to effectively work with staff as well as patrons.
  • Required to become proficient with department specific computer programs.

EDUCATION AND/OR EXPERIENCE

  • High school diploma or GED required.
  • One (1) to two (2) years of related experience or an equivalent combination of education and experience.
  • Must also have one (1) year of cage, banking and/or cashiering experience, and one (1) year of supervisory experience.

LANGUAGE SKILLS

  • Ability to read and understand all Seminole Tribe of Florida policies and procedures.
  • Must be able to communicate effectively with guests, team members and management in English, specific to position duties and responsibilities.
  • Must be able to complete standard Seminole Tribe of Florida forms and reports.

 

MATHEMATICAL SKILLS

  • Must possess basic mathematical skills to include ability to add, subtract, multiply and divide specific to position responsibilities.

 

PHYSICAL DEMANDS

  • Must be able to stand and walk for extended periods of time
  • Regularly required to stand or walk, use hands to finger, handle or feel; reach with hands and arms; and talk or hear
  • Specific vision abilities required by this job include close, distance, color, peripheral vision and depth perception. 
  • Position required bending, lifting and carrying supplies and equipment up to 50 pounds. With assistance, required to lift or carry items in excess of 50 pounds, push or pull carts and/or furniture weighing several hundred pounds.

WORK ENVIRONMENT

  • Must be able to work in a smoking environment
  • Must  be able to work at a fast pace and in stressful situations 

 

CLOSING:

The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.

 

As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:

 

Credit Check

Criminal Background Check

Drug Screen 

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