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RUNNER - NEW FINE DINING RESTAURANT FT/PT

RUNNER - NEW FINE DINING RESTAURANT FT/PT

Requisition ID 
2017-15453
Job Location(s) 
US-FL-Tampa
Seminole Property 
Seminole Hard Rock Hotel & Casino Tampa
Category 
Food & Beverage - Operations
Shift 
Varies
Position Type 
Varies

Opportunity Details

Overview

tampa 1

 

NEW FINE-DINING RESTAURANT

Opening December 2017

Training begins November 13th

 

Apply today for our upcoming October hiring events!

 

 

JOB DESCRIPTION

Responsibilities

Essential duties include, but are not limited to:

 

  • As a runner, in our fine dining restaurant, you are on the front line dealing with guests. It is absolutely crucial that you are cordial, warm and friendly and make everyone feel welcome and taken care of.
  • While you are responsible for a certain section of the dining room, be aware of what’s going on in the rest of the room. If there is a way you can help your co-workers, please do so. We need to make sure that everything runs smoothly, and the best way to do that is to work as a team
  • If there is a delay in service for any reason, or if a guest makes a special request of any kind, please let a manager know right away.
  • Complete all side work at the beginning and end of each shift and make sure your workstation is fully stocked with all necessary items before each shift.
  • Notify management of any breakages of equipment.
  • Notify management of any shortages - supplies or other elements pertaining to your daily duties.
  • Assist service team with beverage and food service.
  • Perform team service as instructed by the server/host/manager.
  • You should not serve anything without a proper dupe ticket.
  • Be extremely careful when handling hot plates and mussel bowls. Take extra care with anything hot when there are children at the table
  • Make sure to read the pre-shift boards and be aware of the events that are going on in the restaurant at all times
  • Attend all pre-meal meetings and know what the specials are, what’s been 86’d and what the managers want and need on the floor. Guests don’t always distinguish runners from servers, so you need to know everything about the restaurant and you must be able to answer any question a guest might have. Make sure to also let any of your co-workers who weren’t at the meeting know what’s going on so that they can be informed as well
  • In that same vein, if you are unable to attend a pre-meal meeting for any reason, it is your responsibility to get the information from someone else before your shift  begins
  • Communicate effectively with co-workers.
  • Complete side work when and as assigned.
  • Perform more than one task at a time.
  • Perform calmly and effectively under pressure.
  • Communicate with guest clearly, patiently, and courteously.
  • Communicate problems to management immediately.
  • Transport beverages to service a party of 4 in a single trip.
  • Transport beverage and food items from source to any guest table continually throughout a shift.
  • Safely move about in all areas of the location.
  • Other duties as assigned.

 

Accountabilities

  • Possess a working understanding of the English language to communicate effectively.
  • Acquire and wear appropriate uniform or comply with dress code as prescribed in the training manual.
  • Maintain a clean uniform.
  • Maintain a well-manicured appearance and persona that reflects the established image of the company.
  • Maintain a clean, sanitized and orderly work area throughout shift and leave it ready for business for the following shift.
  • Be an active team player.
  • Understand and follow supervisor’s instructions.
  • Work under more than average stressful conditions.
  • Make appropriate judgment calls under stressful conditions.
  • Use tact and appropriate judgment to smooth out difficulties with guests.
  • Promptly report guest problems to a manager.
  • Responsibly and immediately advise co-workers and manager of any suspected intoxication of guests.
  • Promptly report guest problems to a manager.
  • Read and be accountable for the information in the Employee Handbook and Training Manuals.

 

 

Qualifications

  • Minimum of 6 months - 1 year of food & beverage experience.
  • Meet personal schedule requirements punctually.
  • Be courteous, pleasant and good-natured.
  • Respond to the needs of difficult guests with patience and courtesy.
  • Accept constructive criticism.
  • Get along with co-workers.
  • Provide a clean, well-manicured persona, which reflects the established image of the location.
  • Work nights, weekends and holidays.

Work Environment:

  • Duties and responsibilities are typically performed in the back of house of the casino, which can be fast-paced with excessive noise. Also, there may be times where you will need to be on the Casino Floor or pass through this area. On the Casino Floor, you may be exposed to casino-related environmental factors including, but not limited to, second hand smoke and excessive noise.
  • While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.
  • Stand and walk for an entire shift.
  • Walk up and down stairs throughout your shift.
  • Safely transport beverages/food to guest table over slick, uneven surface.

Native American Preference Policy:

The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.

 

Employment Process:
Seminole Gaming’s employment process requires candidates to obtain gaming licensure by successfully completing a background check with Seminole Gaming Compliance and Regulations, prior to beginning employment. These background checks may include, but are not limited to:

  • Credit Check
  • Criminal Background Check
  • Drug Screen    


Disclaimer
While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

 

 

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