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SUPERVISOR - FOOD & BEVERAGE

SUPERVISOR - FOOD & BEVERAGE

Requisition ID 
2017-13663
Job Location(s) 
US-FL-Okeechobee
Seminole Property 
Seminole Casino Brighton
Category 
Food & Beverage - Operations
Shift 
Varies
Position Type 
Full Time

Opportunity Details

Overview

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PROPERTY PROFILE:

Whether you want to make your debut or go back on tour after a long hiatus, starting a career at Seminole Casino Brighton can feel more like play than work. Our staff spends their time making sure that every single one of our guests gets the rock star treatment, but the Seminole Hard Rock family also rolls out the red carpet for our employees with competitive benefits and a great work environment. If you're ready to join a stellar team full of tastemakers and trendsetters who stand out from the average resort crew, apply today.

 

Seminole Casino Brighton is a 27,000-square-foot casino with 375-slot and gaming machines, a seven-table poker room, and high-stake bingo seats, with full service restaurant and lounge. Its warm and friendly staff, ultra-modern air-conditioning system, clean atmosphere, and rewarding casino promotions are a welcome alternative to big city gaming.

 

 

OUR COMMITMENT TO SERVICE:

We don’t have customers, we have Guests. Each visitor is our Guest, just as you have a Guest in your home. You take a certain level of pride when you have an invited Guest in your home. You should take the same pride with every Guest who visits one of our properties. Unparalleled Service isn’t just a part of our mission statement at Seminole Gaming; it’s a commitment to each and every one of our current and future Guests.

 

The 5 F’s

The 5 F’s are easy to understand and woven into every position and every department to deliver excellent service. They can be found below and represent how we fulfill our mission to deliver unparalleled service to our Guests.

  • Friendly Welcoming & Helpful
  • Fun Upbeat &Playful
  • Fast Quick & Energetic
  • Focused Stay in the Moment & Deliver
  • Fresh Clean & Fully Functional

Responsibilities

JOB SUMMARY:

Under the direction of the Food and Beverage Department Manager, the incumbent will assist with daily functions and implement all established procedures for the restaurant.

 

ESSENTIAL JOB FUNCTIONS:

May include but are not limited to:

 

  • Ensure that all staff is fully trained in Tips, Sips, and Food Handling (as well as properly certified).
  • Assist in the evaluation of restaurant personnel.
  • Enforces food and beverage policies and procedures.
  • Ensures  sanitation compliance  throughout  the restaurant .
  • Promotes positive customer relations.
  • Handles customer complaints.
  • Ensures and enforces portion control.
  • Conducts self in a professional manner at all times.
  • Additional duties may be assigned.    

Qualifications

QUALIFICATIONS:

 

  • High School Diploma/GED required
  • Associate's degree preferred with one (1) to three (3) years of supervisory experience required or a combination of education and/or work experience.
  • Casino food and beverage experience is helpful.
  • Must be able to interface effectively with other management staff to deliver a positive guest service experience.
  • Must have proven ability to lead, manage, and develop staff.
  • Must have excellent written and verbal communication skills.
  • Must be flexible and adaptable to change.
  • Must be able to work a varied work schedule to include nights, weekends, and holidays.
  • Knowledge of Infogenesis POS system preferred.
  • Strong understanding of cost of sales for both beverage and food as well as labor costs and inventory control preferred.

 

 

WORK ENVIRONMENT:

  • May be exposed to casino related environmental factors including, but not limited to: second hand smoke, excessive noise, and constant interaction with the general public.
  • While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move 20 pounds or more. Specific vision abilities that may be required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.
  • The work environment characteristics described here may be representative of those an employee encounters while performing the essential functions of this job.
  • The Casino environment is hectic, fast-paced and often crowded and noisy.

CLOSING:

The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.

 

As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:

 

  • Credit Check
  • Criminal Background Check
  • Drug Screen

 

For a listing of all opportunities at Seminole Gaming, please go to www.gotoworkhappy.com.   

 

 

 

Disclaimer
While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

 

 

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